Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 376 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2080 Snow Rd, Parma, OH 44134
Phone: (216) 398-2455
Hours
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
| Sunday | 5 AM–9 PM |
| Monday | 5 AM–9 PM |
| Tuesday | 5 AM–9 PM |
Menu
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Reviews
Kathy simon
Order coffee.. was cold..
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nikia Kleineberg
Hands down the BEST Dunkin! I come at least once a day for my macchiato and they always make it just right. I have tried other locations in the Cleveland area that were closer and my drink is either watered down, too sweet or not full. They get it perfect every single time. The customer service is amazing, especially the morning staff! They do charge a little more, but their coffee also taste so much better compared to other locations, that it is worth it. They do get busy in mornings, but the line stays moving. They work so hard and fast, yet always take time to give a warm greeting and know my order as soon as I pull up! Love love love this location
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Sharon Ruff
This place is privately owned and can’t make the excuse that corporate made him do it.
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Angelina Hernandez
I’ve lived near this Dunkin for 3 years and have ordered the same coffee for nearly the same price the entire time. This specific location raised their Large Iced Coffee price from $2 and change (all of the other local Dunkin’s remain at this price) to $4. I’ve chosen this location due to convenience and proximity to my home. I will take the longer drive to a different location moving forward. The staff is not polite. I ordered a coffee through the drive thru this evening. The young male that took my order was rude, didn’t offer a receipt (I paid in cash), and when I confirmed my order because it was repeated back incorrectly, the young man took my coffee from the window, walked away with it to a corner behind a wall as if he was spitting in it, and a young lady working there watched him, laughed, looked at me surprised, and walked away. I threw the coffee away and did not drink it.
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J B
Horrible experience every time. Orders never correct and serious attitude issues with staff members. It’s almost like their job is to be a terrible employee. Let alone the strange music played inside.
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Candice Largent
I buy a medium green tea refresher several times a week, when I went to this location yesterday I paid $5 when I know it’s $3 everywhere else. When I got home, I called every single other location in close proximity and every one of them only charges $3. It’s an iced tea. $5 for an iced tea. I went back to look at the menu and saw that they indeed are charging $2 more than any other location. My mom informed me they charged her $8 for two donuts she bought for my kids the week prior. They are ripping people off right under our noses and I noticed other comments saying the same thing so BUYER BEWARE.
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Alessondra M
Usually pretty good and pretty quick with orders. Unfortunately today they gave me almost half full cup of latte that cost $5! They replaced it which was nice. Donuts are a lil crunchy around the edges but not gonna make a fuss over that. Overall I’d come back
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Shrimp Tempura ASMR
Do not shop here… There are plenty of other franchises to shop at in the city… They have the highest prices of all the local franchises and they are unprofessional and rude including the owners…. The donuts are old and stale if they even have any and the drinks are never made right…. in my opinion this is the worst franchise I have visited and I have been in a very long while but I ran across this particular store and thought I’d leave a review…. I said I would never shop at this store again and I meant that it’s been a very long time and I will never patronize this store again unless they become under new ownership
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Brittany Kirchner
My drink felt light lol. Paid for a large got a medium, and it’s warm not hot
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James Monro
Beautiful modern store. Donuts are fabulous, but service sucks…
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