Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 189 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
6237 Wilson Mills Rd, Highland Heights, OH 44143
Phone: (440) 771-4051
Hours
| Wednesday | 5 AM–7 PM |
| Thursday | 5 AM–7 PM |
| Friday | 5 AM–7 PM |
| Saturday | 5 AM–7 PM |
| Sunday | 5 AM–7 PM |
| Monday | 5 AM–7 PM |
| Tuesday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
Joe Blavatsky
Coffee was too hot. Had to wait 45 minutes to drink it without scalding my tongue. Donuts fresh and service was great though. But please, turn down the boiling temperature on the coffee.
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Frank Minniti
Out of donuts and coffee.
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Eraj Riaz
Stopped there on our way home to Youngstown from CLE. I have little kids that wanted to use the bathroom. Bathrooms were clean and smelled good. The restaurant itself was very messy. Trash all outside. Asked for glazed donuts and they were out so we opted for glazed munchkins. The lady at the counter gave my son a free donut. My husband asked for a sourdough sandwich and she said no sorry because one person was cleaning and she was by herself…mind you there was no one in the store and no drive thru. How do you turn down buisness? I just thought it was very rude. We won’t be stopping here again.
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Jennifer Lynn Goertler
Like most Dunkin donuts I go to, they are friendly enough. The line moves quickly and the donuts are usually only good until maybe noon. They are not made at the stores, like they used to be, so they start getting hard a lot sooner. I did have an experience last spring/summer with a cashier… I gave her my order and it came to $5.15. I gave her $6 and she abruptly said, “Let me guess, I can keep the change? Oohhh!!!” I serve/bartend for a living so this statement shocked me. I always leave at least $1 in their tip jar, even though they are making an hourly wage, unlike myself. For her to even suggest that me leaving her that 85 cents was something to mock, was so rude and disrespectful. (Little did she know, I had 2 dollars in my hand that I had planned on leaving as well.) I took my change and put it right in my change purse; along with the 2 dollars, shook my head, and waited for my items at the pickup area. She feably tried to explain that she “jokes around a lot”. I told her it was very humorous and I planned to use that when I got to work, thanked her for the idea, and left. It didn’t make me mad, it was so cringe worthy that it made me laugh. I’m hoping someone has explained to her that’s not on the list of what she should say to people. Lol
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dee 2maro
just left there…i love all the ladies there …i miss sii but everytime i go in there ( every morning basically) i go to alot of d.d through out the day but E.9 is the best one. they always make my frozen coffee( medium) with 5 carmels ,the best …every other dunkin doesnt make it like how i like it…
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Van
3 stars because there were only 3 of us in line and I still waited 17 minutes. My coffee was good, the server was nice, just the wait was way too long.
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Rifia Hambali
I love this tiny neat and very very clean place. It’s a not drive thru dunkin’, even got the long line but they serve us really quick.
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Autumn Jankowski
Very clean location, and despite not having a drive thru – very busy. I understand the amount of customers can be quite intimidating but I believe there needs to be a better process in the morning rush – it always seem very confusing with who is waiting – who is in line – and then when the orders are ready it is not always clear to hear the person behind the counter. The digital screen seems like a great idea but it isn’t being used – if I wasn’t in the profession I am I wouldn’t know to pay attention to it. So hopefully they can get some type of organization in there but I will continue to go to this location and appreciate the team and their efforts.
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SJ Kattalakis
Just left this location about 20-30 minutes before this review.
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Linda Woods
The manager, Amy, is awesome. She is very friendly with the customers. Her staff is friendly also.
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