Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 257 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
8394 Colerain Ave, Cincinnati, OH 45239
Phone: (513) 246-2013
Hours
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 6 AM–8 PM |
| Monday | 6 AM–4 PM |
| Tuesday | 5 AM–8 PM |
Menu
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Reviews
Taylor Wheeler
Pretty disappointed
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Jamie Barnett
Slowest Dunkin on the planet. I keep having high expectations of this place because it’s on my way to work. I’m just setting myself up for disappointment. I always place my coffee mobile order on my way, so at least 10 min prior to arrival. Plenty of time to pour the coffee and add cream and pump of syrup. You would think! I always have to sit in the drive through 15 minutes before getting to the call box and then at least another 5- 6 min to get to the window. Then they NEVER hand me or ask me about the correct order. I ALWAYS have to tell them again what my mobile order name is and what the order was. What’s the point of stopping at the call box if you’re just going to ask me again? This is not good customer service. Do better! Train your staff better! Have a more organized system to the drive through process. This morning I left without my order because I had already been sitting there for 20 min and when I got to the window they hadn’t made my coffee yet. They told me to pull forward to the next window and I sat there for another 5 min so I just left. This is place is ridiculous! Save yourself some frustration and just don’t come here for coffee.
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Chris Calme
The service is great. I came in the afternoon and the team was fast, friendly, helpful. Watching them work together was refreshing. No bad attitudes. Store and bathrooms were clean. Plenty of available products. Food came out quick and was hot. The team leader was super patient with me fumbling my order and having to reorder a couple times.
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Victoria Wood
I stopped in with my daughter to get a couple refreshers and donuts. They were literally out of donuts at 11am. We were in the drive-through and we proceeded just to get the drinks. Once we got to the window, they were also out of one of the refresher flavors. She was still charging me for both drinks until I asked her to remove it since they didn’t have it, but after checking my account, I was charged for both. The cashier was rude, and could not have cared less.
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Logan Miller
Always extremely fast, accurate and never had an issue with the attitude of the employees which cannot be said for the one down the road at northgate.
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Saeedah C
Ordering here can be a hit or miss. I stay clear from the refreshers cause it seems either their made wrong or let inside the bubblers past their useable date. The turkey wraps aren’t always made correctly. The coffee is decent at times
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Steve Greene
Eh my experience here has always been mediocre. Never bad, never good except for this recent visit. When the coffee I ordered was wrong, they argued when it clearly said the correct way on the tag and receipt. The coffee I got back was pretty bad, almost like the mistaken hot was poured over ice and sent back out. No proof of this but I have ordered a lot of ice coffee and this wasn’t it. I would brush this to the side, I’m not a nit-picky person but the fact that 3 out of 4 people I delt with were unpleasant led me to write this. Sorry but I don’t think I’ll return to this location for a while.
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Victoria Letsche
My favorite Dunkin’ location hands down! The staff are always super friendly and provide great service, and are always willing to make things right if any issues come up.
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Quinn
Absolutely horrible service. The worst dunkin in America probably ♂️ ♂️
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Destinee
Excellent customer service! Victoria was at the window, it was so nice to have a genuinely friendly and helpful person. Fast service and excellent food. The parking lot and drive-thru are spacious and well designed.
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