Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 541 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
2650 Lincoln Way, Ames, IA 50014
Phone: (515) 337-1780
Social Profile:
Hours
| Sunday | 5 AM–9 PM |
| Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Emma Ottum
I love dunkin but I have a love-hate relationship with this one. There’s times when they get my order perfectly and there are other times when it’s completely butchered. For example, sometimes my food is extremely burnt and they still give it to me, or my drink order is nothing like I ordered. On a good note, they are very friendly and always willing to fix their mistakes.
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Lillian Kelley
Quite literally the worst Dunkin you’ll come across. Every other Dunkin I’ve been to has been fine and had good service. The one in Ames is atrocious. Sometimes the food and drinks are straight up gross. I once got my sandwich still completely frozen. Drinks are rarely actually hot or cold and are just lukewarm. That’s if you even get the right order which rarely happens. I’d honestly like a refund for my experience today because I very explicitly said no meat when they asked and they put meat on anyway. I tried to give this place one last chance since it’s convenient for me but after today I just want a refund and to never return again.
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Sam Baldic
Managers are incompetent and the district is even worse. Rude, judgemental and hires managers that sit in the back and do little to nothing. $9 an hour as a wage is robbery as a multi billion dollar company.
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Dan Weber
Can’t speak to the atmosphere because it was a drive-through order.
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Emiko Mohr
I love this Dunkin’ but i barely come because of the driveway in on both sides. I always absolutely destroy my car trying to get in here. Like my car is lower so trying to get in my car always scrapes on the driveway.
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Andrew Jordan
The lids don’t seal on the cups properly (where the paper overlaps on the cup). You will get coffee everywhere; on your pants, in your car. This has happened for every coffee I’ve bought here the last few years (a dozen or so).
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Jasmin Devitt of Jade Li Weddings & Events
Love this location near campus. I meet clients here to discuss their wedding over coffee. Always love the wake up wrap and hash browns. Try to change up my coffee choices, always get the french crueller with chocolate drizzle when I want a donut though. Only downside here seems frequent espresso machine breakdown. Hence the 4 instead of 5 for inconvenience, but otherwise great!
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Ashley Strawn
If you enjoy waiting 20-30 mins after ordering ahead, this is the Dunkin for you. If you actually want fast service, go to Starbucks or Scooters.
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Kierstyn Ferguson
I love Dunkin Donuts and the ease of ordering using the online app and picking up in the drive-thru. I usually hit the drive-thru a couple times a week on my way into work to pick up coffee for myself and a coworker 10-11:30am. However for like 3-4 weeks, the employees have gotten less and less… nice? to me and I don’t know if it’s because I order so often or what. I say please and thank you every time I have an interaction, and today I made a point to say thank you one extra time just to get the girl at the window to respond to me at all, for which I got an, “mhm.” I haven’t left a review til now because I feel like a Karen but I’ve started going to Scooters and Starbucks again just to not annoy the Ames’ Dunkin employees with my business 🙁 I’m not expecting them to jump out the window and shake my hand, but one guy has started to get an annoyed tone when I get to the window and the girl from today barely utters one word when I pick up. Maybe I’m just pregnant and emotional but it’s been weeks of feeling unwelcome.
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Tracey Rutherford
Was craving DD coffee, drove 15 mins our of my way, waited longer then usual, and it was TERRIBLE!! The after taste was so bitter I couldn’t drink it. Poured it out and it was loaded withe grinds! Gross!!
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