Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 428 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3500 S Moorland Rd, New Berlin, WI 53151
Phone: (262) 785-1305
Hours
| Thursday | 4 AM–8 PM |
| Friday | 4 AM–8 PM |
| Saturday | 4 AM–8 PM |
| Sunday | 4 AM–8 PM |
| Monday | 4 AM–8 PM |
| Tuesday | 4 AM–8 PM |
| Wednesday | 4 AM–8 PM |
Menu
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Photo Gallery
Reviews
Scott W
The Starbucks was closed due to construction, so we stopped at Dunkin. Ordered a couple of cold drinks. We were the only customers inside (others were using the drive-thru). We were waited on by a couple of guys. Friendly and efficient. The drinks were good and cold. Perfect for this 98F day.
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Kathy H
Stopped in yesterday to support local charity. Coffee was very mild with no flavor, add donut selection was extremely limited, like probably 4 choices. Certainly not the Dunkin of 50, or 30, or even 20 years of old with donuts being made fresh constantly.
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sandi Landowski
Dunkin no longer makes donuts on site, which is crazy being it’s a donut shop. They were out of everything. We ended up with a microwaved sandwich, a coffee, and a refresher. Drinks were good. The staff were very nice, so this review isn’t about our service, which was great. There was no product. It’s currently 10:50 am, so they must have had a run on donuts.
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S H
UPDATE – Another visit to this store and worst experience again. This time there was a guy who was the rudest of all. He stared at me without any welcome and Hi. He did this because I am an Indian and he was also. He made me to couple of minutes and then asked what do you need? I was stunned with his attitude. Moreover he was taking to his friend in local language than concentrating the customer order. I requested for one dozen donuts like vanilla and maple. He started to put everything whatever he had on the shelf. When I asked him why were you putting other stuff, he replied with the attitude saying you only accepted. It was your mistake. This is ridiculous.
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Rhiannen
It was a joke. So many things went wrong. The messed up my friend’s order twice and charged her for something that should have been free. Then, they said they couldn’t give her a refund. I’m addition, they forgot to make both of our orders when there was no one else in the store. Now she has to call customer service and get the charge taken off her card.
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Jos Diaz
I would never go here or recommend this place! The staff have bad attitudes and we waited at the window for 20 minutes for 3 sandwiches and 3 hash browns! And guess what? When we finally got them, the sandwiches were burnt to a crisp and the hash browns were frozen in the inside! I noticed this when I got home, so I immediately called and asked for a refund. I was told there is no manager. Really? So just a bunch of people running a business with no management? Yea I highly doubt. Literally went to BBB and had got an email from someone who manages that place and they said they will not be refunding me, of course not because why would you? So I disputed it with my bank instead. If you want to waste money on inedible food , go right ahead.Who in their right minds thought this would be ok to give to people?.
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Dori Wertheimer
I wish I read the reviews before I went there, advising me not to go there. I will never go back. It was filthy …we had to clean our own table off, there were no napkins available in the dispenser, there was food and trash on the floor from one end of the dining room to the other, the one person serving the needs of every
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AJV
Most of the food was ok, but the croissant I got seems to have been sitting under the heat lamp too long. Prices are a bit high for the amount of food you get.
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J C
UPDATE: Still no pre-packaged gluten free treats like other coffee places, but they have bacon. I am very happy about the bacon.
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Amy M Glisczinski
Food was cold, wouldn’t give me a refund until I asked repeatedly. Donuts were not fresh and latte was kids temp. at best. We had give this location many chances, bummer they can’t figure it out.
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