Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 204 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
404 W Main St, Waunakee, WI 53597
Phone: (608) 807-1307
Hours
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 6 AM–8 PM |
| Sunday | 6 AM–8 PM |
| Monday | 5 AM–8 PM |
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Gabby Gouin
I just came through and tried to order myself a pumpkin spice late , I asked for no whip cream and they still put whip cream in it , I asked them to remake it and they did, I went to taste it and noticed they added a shot of vanilla flavoring as well, I politely explained to them that I didn’t ask for the vanilla shot and to please make it again . I was met with attitude from the child who took my order , he said “for next the the signature late comes with vanilla “ I said “ I didn’t order the signature late I just wanted the pumpkin spice “ he then tried to continue to argue with me about my coffee. All he had to do was make the drink correctly the fist time . Instead of being helpful , he gave me attitude because I called him out TWICE because he messed up my coffee , TWICE . I will not be returning to this Dunkin’ Donuts . Maybe retrain your employees on how to treat customers.
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jessica kruse
Go through drive through if you go here. Waited for 5 min at the counter, took 2 attempts to get anyone’s attention and they barely paid attention after that. I understand it’s busy. Maybe a bell for inside if noone’s going to pay attention to the counter. I counted at least 5 people working. My wrap was not appealing, everything was rushed. Trust the reviews on this one.
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Slippery Toenail
Always a displeasure to visit. The staff is always rude and i expect a screaming “STILL WORKING ON IT” whenever i tell them i have a mobile order to pick up in the drive through. The young girls working there always have an attitude never replying back to my thank you. I can always count on being judged, uncomfortable and left unhappy. At least that is consistent unlike the drinks that they serve. It’s always up in the air whether my coffee with be in line with a cup of pond scum or drinkable. I would not recommend this location unless you appreciate being degraded.
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Danielle Schiellack
I went on Monday for breakfast and they didn’t have the Halloween donuts yet. They offered to make them special for me to take to work Wednesday! Great customer service, and great donuts! The spiders are always such a hit!
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Nicholas Jacobsen
If you value clean food this isn’t the place you want to go. I made a quick stop this morning for a breakfast sandwich and a coffee. The guy at the window handling all the money with his glove on is the same guy running to the oven to pull your sandwich out with the same glove. It’s like he thinks the glove is there to protect his precious hands from getting dirty vs not getting who knows what all over everyone’s food. Needless to say I threw the sandwich away and won’t be going back. Bad service is one thing but bad food handling practices are unacceptable.
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Nick
This place isn’t going to last long once Starbucks opens.
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Tammy DeMeritt
Stopped to grab me a Cinnamon Raisin Bagel with Cream Cheese and toasted.
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Joe Montetih
I have been here twice before and whomever is talking over the speaker is so very kind and welcoming. I have gotten what I ordered both times I have stopped by. Thank you!
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Rose Muertos
I’ve been here several times, and either my order is great or they mess it up bad. I got a sandwich from them and specified NO CHEESE. When I got my order, it had cheese. I’m severely lactose intolerant and the cheese was melted so I couldn’t get it off and enjoy my sandwich… Today I went and I asked for two drinks, one iced and one hot. They gave me two iced drinks and the person didn’t even stay at the window long enough for me to say it was supposed to be a hot drink. Iced drinks don’t settle well with my stomach, so more money wasted. It’s not that hard to get an order right. I’ve worked in the food industry, so I would know. can’t wait for the Starbucks nearby to be built, maybe they won’t mess up.
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Andrea Farrell
First the good: only drive through coffee shop on my way to work, so convenient location, plus i can order ahead easily on the app so its ready when i get there. The employees are always nice and smiling and polite.
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