Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 250 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
105 W Dundee Rd, Arlington Heights, IL 60004
Phone: (847) 342-0406
Hours
| Sunday | 6 AM–8 PM |
| Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Angie ‘s
Very clean, plenty of tables available, super nice service from employee who helped us with ice cream. Good environment, pleasant for a Sunday afternoon ice cream trip to sit and chat. Great ice cream friend date ☺️
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P.o.B pedals
Very rude, I found a bug in one of the drinks even took a picture and the lady was rude as if I made it up.. plus order was missing a sandwich. We ended up throwing all the drinks away, that is dirty and unacceptable
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nini
Terrible experience. Went to drive thru and asked if there was anything dairy free and the male employee took a while to respond and when he did he said “I don’t know, it’s all donuts. Donuts are made with milk.” When asked if he could check if there was anything dairy-free, he refused and his tone was super rude too. My first time there and never going back again. I also want to add that this was around 8 pm and he said his name is Joseph.
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Jch
The owner is very rude and does not greet you with a hello he needs to step up his game if you do not show any gratitude. I will find a different place as well as a different Dunkin donuts to go to . Chef Jeff
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Vika Dumkina
Came in on February 3d, 8pm. Came up to a the register(no hi, no bye) some older men was staring at me. Started ordering and he just walked away. Another lady came up, never greeted as well(which I do not really care about)but was kind of rude. I usually go to different dunkin, but this one….Never again. I worked in DD for 2 years. And I do not understand, why work in customer service if you hate your job so much? Never again.
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Alisa Akkerman
Stopped here for the first time sat in drive thur for a few minutes said (hello) and lady says “ Yes” all rudely, I told her my order and she had me repeat my self a few times then she repeated my order back to me all rudely… we get up to the window to pay and the guy just starring on us mean mugging us, my husband said hello to the guy and he just grabs the card takes payment and give the card back he didn’t say one word then give us the order and shuts his window right away! Avoid this place, Rude staff!!
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Xzavier Lee
In my experience, the staff/service here is generally pretty good. However, the manager Jessica seems to have a vendetta against me and has begun to make my experience at this store unpleasant.
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Carmen Reyna
Cream + sugar + caramel syrup.. coffee in the morning! $16.99 mug my new fave!
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Monica Londono
This people here are disrespectful, don’t care about customer. “We can’t do that” is part of their every day customer care… Bad bad. Asked for my hot drink to have milk in it to lower temperature and sweet taste and immediately their favorites words come out, “We can’t do that” asked again for a different hot drink with same milk request, not possible, definitely bad. Told me only coffee is possible. Well I when to a better location at Rolling Meadows and guess what they asked me how I wanted my Dunkin’Chino and I was happy all again. Customer service is important! This people at Arlington location need to get reduced check for not knowing what is to take care all customers!
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cookie monster
visited this place friday nov 15 2019 morning..very poor customer service by the lady..extremely unprofessional..asked for medium tea and 3 milk..she gave me black tea..said we dont have milk gave me creamers on the side..would prefer rather then investing on the structure of dd hire more professional staff..there is no option less then 1 star otherwise would use that..
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