Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 204 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3925 Fountain Square Pl, Waukegan, IL 60085
Phone: (847) 665-8161
Hours
| Sunday | 4 AM–9 PM |
| Monday
(Labor Day)
|
4 AM–9 PM
Hours might differ
|
| Tuesday | 4 AM–9 PM |
| Wednesday | 4 AM–9 PM |
| Thursday | 4 AM–9 PM |
| Friday | 4 AM–9 PM |
| Saturday | 4 AM–9 PM |
Menu
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Photo Gallery
Reviews
Shannon S
I go here almost every morning due to convenience of location. It is hit or miss the quality of the food and whether their kitchen will even be working. For a few months they would be out of bacon every monday and tuesday morning. That ordering issue seems to have been corrected though. I stopped getting iced tea from here because one time I got it and it had a yellowish tinge and tasted of chemicals.
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Amena Saeed
She was touching the trash and then gave me coffee without with the same unwashed hands. Donuts did not taste fresh at all either.
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Jeffrey Cowell
Dunkin use to be one of my favorite places to get coffee and donuts, well today was one of the worse experience at the Fountain square location. The donuts wasn’t fresh and the cashier was giving nothing but bad customer service and attitude when I told her the donuts wasn’t fresh. I have noticed something else in this location but I wish not to say I hope the management team talk a look into this location.
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July B
Terrible attitude asked for a Coffee medium temperature, not hot, not cold, no options we cand do that, I have as a example Starbucks can do that, she answers different business, well how about a cube of ice, finally.. something they can do, offer customers options not attitude and maybe they come again.
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Taylor Klicka
DISGUSTING! DO NOT GO HERE
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Luis Shield
The store is constantly understaffed and have their front door closed, only taking orders through the drive-thru. They sell out of donuts very early in the day and do not restock. The employees also tend to ignore customers while on their phones. Displeased with the service and very unlikely to return.
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Myia Mercedez
Unfortunately, this store needs to be shut down. I live a couple of minutes from this Dunkin’ Donuts, so it’s pretty convenient for me to go here. However, every time I come here they don’t have none of the items that I pay for. It’s upsetting and its a waste of time. One time, they told us that the health inspector shut them down only for them to be opened up the next day. Why? Plus, I have to call a number in order to get a refund back? Ridiculous and so so bad for business.
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Syd Troy
I am disappointed by what happened today. My grandfather went in and received horrible customer service and then continued to give him our drinks that weren’t correct. We ordered the brown sugar cold brew one with cream and sugar and one without, I should have gone with him because when he came home and asked me to look at the drinks due to them looking off, they were not even the right drinks and had little to no ice. Horrible Dunkin to go to.
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Jeffrey May
Ordered 3 coffees amd 3 sandwiches, all three were menu items with no special requests, all three were wrong. Handed us our bag with no sandwiches and all three coffees were wrong. My hot coffee was iced and it said hot on the receipt. The two iced coffees were wrong size and wrong flavoring. It was not a difficult order and we were the only customers in line. This was around 1pm on a sunday.
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Linda O (SilyLFluffy)
They’re pretty decent. Some have more people skilled employees than others. They pretty much all have same menu so you can always get your regular items.
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