Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 481 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3225 Chicago Rd, Chicago Heights, IL 60411
Phone: (708) 754-9774
Hours
| Sunday | 4 AM–10 PM |
| Monday
(Labor Day)
|
4 AM–10 PM
Hours might differ
|
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
| Friday | 4 AM–10 PM |
| Saturday | 4 AM–10 PM |
Menu
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Photo Gallery
Reviews
S T
Made my drink wrong and instead of just making it right wants to argue about what I ordered. I pulled up the app and proved my order and there was no apology or acknowledgement and the rude man working there had hands that looked extra dirty, I don’t want him making my food. My hash browns were soggy and my donuts looked meted. The inside is nice and remodeled but the attitudes of the employees suck.
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Naysia
Absolutely horrible location, both in customer service and quality of food. First, the worker acknowledge me in the drive-thru by saying hello as if she was answering a phone call via the intercom instead of Welcome to Dunkin Donuts, how can I help you? I ordered two milkshakes with whip cream. One shake had hair all in the whipped cream. I took it back and no apology from the manager. They just took it and remade it. I took a few sips after leaving and my daughter and I agreed the shakes taste like dishwater. Gave a terrible taste and smell.
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Daniel Rivas
They rudest white lady in the drive through.. such a day killer with her bad vibe. Avoid this black hole if possible
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John Mcdannel
This place is the worst dunkin donuts i have ever been too. The workers don’t understand english, are very rude to customers. Something needs to change at this place. I get better service from a mom and pop shop then any franchise business like this one.
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Yvette Garcia-Hannagan
Abby makes the best drinks thanks! There’s another lady who remembers I always like my receipt I just forget her name but thank you to her as well, yall make my mornings and my days brighter
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la maravilla
every time i come to this location i order frozen coffee and it’s always watery not cold enough does the machines do not work!?!!! Ughhh
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Kaylee Bennett
I accidentally hit the wrong pickup time on the app. I called to let them know. The phone was answered by “yeah?” I was taken back and when I didn’t answer at first, the person was extremely rude with me. Definitely not a happy customer
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Dani B
Purchased 2 orders of hash browns and a chai latte on 2/14 and the hash browns were NOT edible. Called the store multiple times and a voicemail kept answering. One thing that grinds my gears are businesses that don’t answer their phones. A complete WASTE of money buying food that you can’t eat. Will NOT be back.
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Dana Heavner
Great ice cream! Only place in the area that we’ve found that has great hard ice cream! Pressing up to the glass to see and choose which flavor is way more fun than plain ol soft serve! Plus! Coffee and donuts!!
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Deborah Medina
Dunkin is the best! They make my iced coffee perfect every time.
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