Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 596 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
7847 W 95th St, Hickory Hills, IL 60457
Phone: (708) 599-6500
Hours
| Sunday | Open 24 hours |
| Monday
(Labor Day)
|
Open 24 hours
Hours might differ
|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Menu
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Menu Photos
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Reviews
Maria Gutierrez
I came in today, July 14 at 10:25pm through the drive-through, and I wanted to order a Sundae ice cream he’s like this is Duncan we don’t sell ice cream sundae and it’s not on the menu. I looked at the menu outside and it like it does say you sell Sundays here I was like what kind of flavors do you have and he’s ugly I have all 31 flavors with an added to and I ask him for the flavor he’s like I don’t have it Alize, so why are you tell me you have 31 flavors and we don’t have an ask them for another place that I don’t have it they have really bad attitude if they don’t wanna work, why do they come and if they’re having an attitude, why are they getting it out on other people worst service ever and then, when I get to the window, he has an attitude rolling his eyes we just drove away
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James Habisohn
Menu board is down, Trash everywhere, out of large and medium cups?!?!? drive thru failed to get my order right and had the manager come correct me on a donut name… even though I said it correctly. Go to a different dunkin this one is poorly managed.
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Susan Pineda
I attempted to purchase three scoops of ice cream in a cup. I ordered through the drive thru. After ordering the cashier stated it was $18 and change. I asked if she charged me for 3 scoops of ice cream in a cup. She stated, “yeah, you want 3 scoops of ice cream in a cup.”. I canceled my order. That price is ridiculous and I’m assuming she hit the wrong button. I can buy a quart for less. Avoid the afternoon employees. I was there at approximately 4:10pm on Juneteenth.
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June Tangerine
4:20 am 5/15/2023. After waiting in line for 10 minutes… the guy took my order but told me at the payment window that their oven is cleaning no hot food at the moment. Geez… there’s a long line of 5 cars behind me… perhaps they should consider NOT TO clean the oven at this hour. I would suggest they clean their oven at 3am instead.
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Daniela Guevara
Absolutely the worst dunkin ever. The goofy at the window tried to charge me for extra hot fudge when I ordered a hot fudge sundae. Told her that it already comes with hot fudge I just wanted it on the side cos sometimes they add too much. They are also always out of stuff or they’re “cleaning their ovens”
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Ms. Jones
The employees are extremely inattentive, rude & nasty. Everyone stands around on their phones or chatting w/ others waiting for a customer to grab their attention. My bacon was cold this time around & on another occasion I was ignored while waiting for ice cream. After waving down 2 employees that took 1 other persons order I left & went to another Dunkin’.
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Gracia Maynard
The coffee is great and the atmosphere is nice! However, the staff does tend to mess up my order…
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Alyse Wolf
Again, 2 years later. And you guys still can’t get any orders right. Coffee. In an unsweetened tea order. Mistakes once in a great while. Fine, stuff happens. Years of the same mistakes? Different mangers? And still the same results? If I took a shot for how many times you people messed up my orders over the span of 2 years, I’d be dead of alcohol poisoning. I stopped coming here entirely, and buy from the Starbucks down the street. More expensive, but at least they get my orders right.
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Lely Sanchez
This used to be my go to dunkin but recently that changed… There’s this pregnant employee that has the worst attitude ever towards EVERYONE for no reason. She messed up my cold brew which is okay. But when I asked to get it fixed she was so rude.
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Dean Faulk
Hello my name is Dean. I’m on again off again regular at this Dunkin’ donuts not a big reviewer of places but this staff and their excellent service need to be recognized not only is all of the staff always polite friendly and helpful. There is one specific individual in Harris who brings it to the next level he has my coffee memorized my order greets me and has a real conversation not just a small talk exchange between employee and customer. Harris definitely has what it takes to be a manager and from the interactions we have I feel like he’s a hard worker and really cares about customer service the story the employees overall there’s more than five stars they get them all
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