While some things have changed over the last few decades, El Pollo Loco’s commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Henderson,NV, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 981 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
274 W Lake Mead Pkwy, Henderson, NV 89015
Phone: (702) 566-8544
Website:
Hours
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday |
10 AM–10 PM |
| Wednesday |
10 AM–10 PM |
| Thursday |
10 AM–10 PM |
| Friday |
10 AM–10 PM |
| Saturday |
10 AM–10 PM |
| Sunday |
10:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Deanna Port
They aren’t all winners. We know this is a chain but we’d never been before and we won’t be back. The food wasn’t bad but for the price you definitely expect it to be better. You can get better Mexican food just about anywhere.
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Mathias
Food is great, but they are understaffed. NOT the hourly employees fault, let’s be real, but management’s. Young lady behind the counter WANTED to take my order, but the assistant manager called her away back into the kitchen. It’s chill, NBD, but there was an older “Karen” in the store complaining about everything, and the management wouldn’t stand up for the hourly employees. That was depressing.
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Sandra Lopez
I love this place, everyone is kind Loving and just polite. They always make me feel like home, I know they had an issue with the soda machines but I think that has no valid take on how the restaurant is. I still love this place and I will always come back.
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Justin Wells
Bought a family meal for $30. Double checked at the window that my order would be correct… Got home, realized 2 of 3 sides were not in the bag. Tortillas weren’t in the bag, receipt was not in the bag so when I called to have my order corrected they refused to help. This location messes my order up every single time. At this point it’s my fault for continuing to give them my business.
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N
Been getting the chicken salad from here and it’s great. But I can’t believe that after a week, they still don’t have any soda. Lady in front of me didn’t get her order after 20 minutes either.. this location will probably close the minute chick fil a opens next door.
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Allicia Johnson
0 stars. Went to get food at 10:20am and doors were locked and a lady was behind the counter and just looked at me then turned around and went in the back room. Left and won’t be going back to this location. Also after looking at the past reviews I noticed the owner only replied to positive reviews. This just shows that the owner doesn’t care to fix any problems. The issues at this location starts all the way at the top.
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Orlando Garibay
Was pretty decent considering the fact they don’t have lemon or lime anymore and I’m not sure the chicken is citrus or lemon/ lime basted. Food is ok if you want something like 3 tacos carbon, but everything is relatively expensive for something not quite a true Hispanic flavor of meal. Basically one step up from taco bell or del taco. Would not recommend.
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Antonio Guerrero Lopez
I been going to this place for years, the service is faster than other pollo locos I been to, the atmosphere is very home like as everyone treats you with kindness, the food is always fresh and ready, the worker are so kind and loving. I highly recommend
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JOSE LUCIO
Roach infested! I used to only go through the drive-thru, went inside and was greeted by multiple roaches!! Ruined my lunch! Got up and got the hell out!!! Never returning again! I feel bad cause the staff for the most part are kind, it’s not their fault, upper management needs to address this issue immediately!
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Toni Thurman
Waited 20 minutes in the drive thru line and finally ordered the double chicken salad bowl. BIG MISTAKE! Chicken was so hard I gave it to my dog and that was not the first time that happened! Won’t be going back
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