While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Thousand Oaks,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 442 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
591 N Moorpark Rd, Thousand Oaks, CA 91360
Phone: (805) 370-0330
Website:
Hours
| Friday |
10 AM–11 PM |
| Saturday |
10 AM–11 PM |
| Sunday |
10 AM–11 PM |
| Monday
(Labor Day)
|
10 AM–11 PM
Hours might differ
|
| Tuesday |
10 AM–11 PM |
| Wednesday |
10 AM–11 PM |
| Thursday |
10 AM–11 PM |
Menu
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Photo Gallery
Reviews
Martin Obioha
I wish there is a less star to give. This branch decided to package chicken that they must have reheated several times because we ordered online. Got home only to find the chicken so dry that my kids just couldn’t eat them.
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Walt Tramontana
The order taker/cashier rang up the wrong food charging us more for our meal. They refused to do a refund on the card, citing that their computer will not allow it (wrong, that would be illegal). So they kindly gave us the couple bucks back in cash (against their merchant agreement with their credit card processor; it’s like a cash advance without the 30% interest, of course that’s not allowed).
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Betty Hicks
It was ok a friend wanted to go. The girl taking order didn’t understand our order and we spent over 50 bucks for 3 people .Pick up window is really dirty .
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Noel Orozco
I went to get some lunch today monday 10/4/21 but it seems like they burned the chicken which means that they shouldn’t sell that chicken if it’s burned check out the photo that’s not fair.
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Diana Garcia
Everyone is very nice and the food is always good and hot I love coming here!
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Eric Cobain
This store is always frustrating. Ordering never goes smoothly. That was definitely my last trip to that location. The staff is a horrible combo of rude and dumb. They actually get mad at you for their mistakes.
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Maritza Lopez
PLEASE check your food!! I ordered 16 piece of legs and thighs, and when I got home we were about to eat but then we counted if there was actually 16 pieces but there wasn’t, there was 12 pieces instead of 16.
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Fabricio Hernandez
the girls who work there make you feel that they are bothered by you getting to buy and they never take your order well and you always lack something like spoons, forks or your drink
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Mark Jacobson
They served us 8 hour old chicken!
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Cynthia Hodge
I had good timing this visit, nobody was at the drive thru, my lucky moment! The staff were friendly and the the chicken was just off the flame grill and it was delicious! They put my salad dressing on the side like I requested, and the coleslaw was fresh and tasty! The corn tortillas were torn, like always, so I couldn’t use them for saft tacos, but they were good just by themselves. My only con is they always put the cold coleslaw inside the container with the hot food. Otherwise it was very flavorful and fresh meal!
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