While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in West Covina,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 445 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
2312 S Azusa Ave, West Covina, CA 91792
Phone: (626) 965-8119
Website:
Hours
| Friday |
10 AM–10 PM |
| Saturday |
10 AM–10 PM |
| Sunday |
11 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday |
10 AM–10 PM |
| Wednesday |
10 AM–10 PM |
| Thursday |
10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Arpita K
Chicken was cold and dry. After making mistakes they fixed our order though. Quesadilla starved in a foil.
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Alex
One of the best pollo locos around. The dining area is clean and the food is .
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Jose Garcia
First el pollo loco that I have issues with. They took 5 mins to take my order. They had enough staff just were busy doing other things. Their tv screens were out of order so you couldn’t even see their menu. And then to make it worse they give you small portions and water down the salsa.
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Drei Baldo
Pretty good place for first timers
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Nancy Clark
We’re very helpful for got name had big earrings in west Covina
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Danielle “Booboo” Garcia
This was the Ultimate Worse Customer Service/ counter service EVER.. I was there on 4-21-23 at 10:45am and the older lady was EXTREMELY RUDE. We had Adults with Disability’s and she had No Patients At all. And when an aide was going to order, the same lady walked away, With out even specking to her. We will Never Recommend this El pollo loco to any other facility. Since this older lady doesn’t understand how people with disabilities need a little extra help & patients.
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Joseph Salama
The service was awful when I went thru the drive thru, not only was the person rude, she dropped my card in the drive thru and didn’t even apologize. Then my bag of food had no napkins and my chips were all broken crumbs. And my chicken burrito had small tiny bones that I had to remove from my mouth!! I call the restaurant to complain and It goes straight to voicemail.
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Angelo Rago
When craving chicken.its ok..but much better places out there
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Yvonne Ceniceros
Drive thru moves pretty fast. Had to wait in stall for food but didn’t wait to long which was good.
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Alejandro Fabian
The rice and beans are
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