While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Big Bear Lake,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 987 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
41383 Big Bear Blvd, Big Bear Lake, CA 92315
Phone: (909) 866-1019
Website:
Hours
| Friday |
10:30 AM–9:30 PM |
| Saturday |
10:30 AM–9:30 PM |
| Sunday |
10:30 AM–8:30 PM |
| Monday
(Labor Day)
|
10:30 AM–8:30 PM
Hours might differ
|
| Tuesday |
10:30 AM–8:30 PM |
| Wednesday |
10:30 AM–8:30 PM |
| Thursday |
10:30 AM–8:30 PM |
Menu
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Photo Gallery
Reviews
Luke Weaver
Dirty, took 40 min to get food, didn’t come with sour cream, avocado, or tortillas (all included). Then I had to argue with the employee to give me the tortillas that we’re supposed to come with the meal. And man it is DIRTY and GROSS in this establishment. San Bernardino County Health Inspector….please help. Food was good though.
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T
Ordered the mixed 10 piece family meal. All of the pieces of chicken were very dry, over cooked and hard to chew. I did the drive thru but I can tell and see just from the ordering window the restaurant was a mess and not the cleanest. I did receive all my tortillas and salsas. Ordered pinto beans, macaroni and cheese and broccoli on the side. These were ok and just decent. Really disappointed with the chicken being so dry and hard to eat. After reading the other poor reviews about the chicken being dry and how dirty it was inside with those dining in, I’m not surprised! I won’t be coming back and don’t recommend, plenty of other local spots that are cleaner and better quality.
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Michele Zook
Wow! It has been years since I have been to El Pollo Loco! The taste far exceeded what I remembered. I don’t know if I or my Tastebuds have matured… or, maybe they have improved their Seasonings. However, regardless of reasoning, the Food was Delicious!
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Maria Gilmore
I love Pollo Loco and unfortunately where I live we don’t have one so anytime I find one I have to have it. So off course Big Bear yum… I thought. The food was standard Pollo Loco but the place was run down and DIRTY. Old Christmas decorations hanging. I would never return to this Pollo Loco. Corporate should take some pride
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Abby Gilbert
Local here. Used to be my favorite place on the mountain under the old owners. Once it changed hands, it is no longer clean.Their Christmas decorations are still up in June, some decorations hanging from the fire sprinklers. One corner of the room is flooded from broken equipment. Salsa bar is no longer available/broken. Every table is dirty with food buildup from multiple previous customers. The bathrooms are disgusting.
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Blake Mantis Edwards
Food is alright. But they are never open at the time they say they are open. 10:30??? Make it 11pm cause they are never open at 10:30. Just fix the time schedule so you don’t get people confused….
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Abraham Lopez
One of the dirtiest and nastiest pollo loco I’ve been to. My wife and family came in on 8/15 around 12pm. First of all, no one inside the restaurant and it was a mess in the dining area. Next, the cashier very slow and all the staff messing around while no customers were present and they couldn’t even stop and clean.
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Mary Todd
Excellent chicken. Healthy and tasty! I love their sides as well. Fast and friendly staff.
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Yazan Milbes
Best chicken spot in town
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atarukoh
I Should have read reviews I bought double chicken tostada salad the lettuce was old and wilted the chicken was dry old very bad taste I live in Bigbear and it was the first time and last time I’ve tried El pollo Yuck oh
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