While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Moreno Valley,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 698 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
12821 Moreno Beach Dr, Moreno Valley, CA 92555
Phone: (951) 242-3899
Website:
Hours
| Friday |
10 AM–10:30 PM |
| Saturday |
10 AM–10:30 PM |
| Sunday |
10 AM–10:30 PM |
| Monday
(Labor Day)
|
10 AM–10:30 PM
Hours might differ
|
| Tuesday |
10 AM–10:30 PM |
| Wednesday |
10 AM–10:30 PM |
| Thursday |
10 AM–10:30 PM |
Menu
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Photo Gallery
Reviews
M “Verah” Qr
Ordered a double chicken tostada salad, and I got double burnt chicken. All the chicken was hard and burnt. I couldnt even finish the salad without being nauseous and having a loss of apetite. However, employees were very polite, the restaurant was clean and the service was great. I just couldn’t stomach that extremely burnt chicken.
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Joe mama
What happened to you Pollo Loco!? I always looked forward to eating here but this last time I went it felt like decided not to close locations but just barely keep them alive.
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S H.
This particular location off Moreno Beach is kinda dirty inside. I normally went thru the the drive thru but thought I’d eat inside. I think I’ll take a hard pass at this location so hopefully they clean it up. The tables didn’t look very clean & floors were sticky/dirty with old food even underneath short partition wall. No gloves handling food yet scratching neck.
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kaf klatsch
Watered down and fewer seasonings? The management has decided that they will ON THIER OWN, use fewer seasonings, AND water down things such as salad dressings and salsa’s. THE RESULT is poor tasting food not fit for eating and tastes nothing like the other Pollo Loco’s. The food is generally not prepared well and thus the food is bad… I give up and will visit the competitors in the area.
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frank petrucci
3 locations in my area, completely focused on drive-thru. Lobby is an afterthought as can be seen by the lack of concern for the cleanliness of the dining room. Orders are rarely complete, forgot there salad dressing on this visit, and if the manager gets involved it’s guaranteed things will be missed. Never see the same employees or managers so either it’s a horrible company to work for or just these 3 locations. At one time I’d go 2-3 times a month, now it’s only once every few months. Sad when a organization deteriorates so drastically.
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Grover Thomas
Purchased a 8 piece meal today from Moreno Valley location on Moreno Beach. It was terrible. The chicken was very dry and very unsatisfying. I will not go back to that location.
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Shannon silva
Always love el polo loco…took awhile to take our order even though we were the only customer
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Life W Good n Plenty
It’s the worse El Pollo Loco I’ve ever been to! I live in Moreno Valley and it’s close to my house and whenever I go it’s a long line so I’m thinking the food would be fresh and hot. Nope the chicken is always dry, cold and burnt! This time I got a chicken bowl and same thing disgusting!!! I even try to fix it up and make it taste better but it was still bad. And the churro are greasy and not really churros I will not be going back anymore!!! I wish I can give them no stars
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William Eddens
I walked in and ordered to go. The cashier was on her “A” game. I had ordered for Super Bowl eating.
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Karina Figueroa
I have been here many times, and it is always great. They are fast, and the food is good. What more could I ask for?
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