While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sacramento,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken. Based on 829 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
4600 Mack Rd, Sacramento, CA 95823
Phone: (916) 399-1655
Website:
Hours
| Friday |
10 AM–10 PM |
| Saturday |
10 AM–10 PM |
| Sunday |
10 AM–10 PM |
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday |
10 AM–10 PM |
| Wednesday |
10 AM–10 PM |
| Thursday |
10 AM–10 PM |
Menu
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Photo Gallery
Reviews
Nathan’s Story-My Mosaic Down Syndrome Journey
Prompt & Good service. Good food compared to the last el pollo loco I went to, the Birria was very salty. Luckily this location’s Birria tasted perfect!
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Alee
There was no atmosphere. They didn’t have enough employees, so they closed the lobby. Like so many other fast foods tripling in price while keeping labor less than half. It lines the pockets of bankers.
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Ms kay
Very Poor service I have been ordering from this restaurant for the last seven months almost every night at least five times a week. This time my order was completely destroyed ,someone thought it was funny to give me a half a bowl instead of giving me the full bowl and they won’t answer the phone.
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Keith Blake
Great experience! I walked in instead of going through the drive-thru and I experienced something amazing about the cook. The sound of that cutting the chicken
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Paula G Shelton
Very disappointed. Door dash was great but everything we ordered was not all there. Sour cream tasted spoiled. Very disappointed
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Apw Kastmaster
Didn’t care for the beef tacos. Think I’ll stick to the chicken. Just my opinion,yours may differ. 🙂 use the coupons they send out to save $$$.
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Bonnie Covert
I love this Pollo Loco. The service is always good and the food is great. If you order a two or three-piece combo, I suggest one of your sides should be the Loco side salad. I add a little chicken, salsa and their delicious cilantro dressing and it is wonderful. Order ahead for a special meal at home, it is great to share with family and friends.
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Sunny S
Staff were really patient and helpful. We had trouble ordering online with a discount code. They walked me through the app to complete the order. We are always pleased with the food quality and service. Once a while there is missing salad dressing or small items but not big deal. I suggest you double check your food before you leave just to make sure. This is our favorite El Pollo Loco location.
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Sheila Jones
Ordered the double chicken tostada was delicious even cold. Had a meeting got to it 30 minutes later
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Andrew Keel
This location didn’t disappoint. I enjoyed my nachos, with a street taco on the side
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