Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 516 reviews, the restaurant has received a rating of 4.4 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
2627 E 80th Ave, Merrillville, IN 46410
Phone: (219) 942-5555
Social Profile:
Hours
| Sunday | 10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
Photo Gallery
Reviews
Starr Sheehan
The people that work here are very friendly. I was not expecting my sandwich to be so saugy though. I was wondering why it was in a container instead of just wrapped in paper. But it was warm, sloppy to eat, falling apart but was tasty. Chips were a very good price. There are a lot of options at the pop machine.
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Nicole Bernacet
My first two experiences at this location were very good. No issues and it was my first time. Unfortunately my third visit wasn’t so great. I ordered on the app before getting off work so it would be ready to go when I arrived. When I got there, I got my food which I always check before leaving any take out place. So, both were made wrong and were cold to the touch. I work 10 minutes from the store. They should be warm. I went to the register and showed them both sandwiches were made wrong and everyone froze up. I said I wasn’t mad but that I just wanted them made right. So, they get busy remaking the food. A girl who I think may have been a manager or trainer came to me and asked if I wanted green peppers. I pointed out on the receipt that I had ordered it with no peppers. I also pointed out to make sure they both had mushrooms and she told me one of the sandwiches already came w/it & we kinda argued a little back & forth w/her annoyance w/me apparent. I’m thinking to myself I pay extra for it everytime. I checked it doesn’t come w/it. Anyhow, they finish the sandwiches and again I fully check them & the girl who came directly to me to ask about the peppers still put them on. So, I just picked them off & threw them in their garbage. Honestly, I don’t think I would’ve even written this review but there are a few things here that really urked me. One don’t argue w/me about what’s on the sandwich if you don’t obviously know, two don’t come ask if I want something or not and I tell you no and you still put it on there and three and most importantly I hate that unspoken, annoyed vibe workers get w/customers when there is a problem that they have to fix. Especially when it’s your fault!!! I hate that. I work for an industrial company and if we make a mistake, we admit to it and come up with a resolution with a smile and kindness. We like to keep customers. I love consistency, honesty and kindness. Everyone makes mistakes. Don’t attempt to make the customer feel bad by holding that unspoken dismissiveness. It’s just bad business.
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David Krueger
Ever since my first Firehouse sandwich, a large Hook and ladder, they are my favorite sandwich chain. I would recommend a sandwich but they are all good a real no lose choice, although everyone has their own tastes.
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Luke Sutherland
I would have rated it 5 stars, Food was Great, Workers were very friendly, but I ordered a cup of soup but I never got it and on one of my sandwiches there was barely any meat on it like I’ll give it another try and hopefully ill get what I paid for. Other than that The Workers were awesome to be around and very Friendly!
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Latricia Finley
I ordered a veggie sub with chips and a drink. The sub was ok I was hungry so I ate it. My drink was not good and the machine was not working right. I didn’t know until we drove off. In my opinion their sub is not better than Subway. My sub had to be done over because it had mayo on it and my order said no mayo. The manager was very nice about making it over.
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Daniel lomeli
I got a free sandwich just cause my name was Daniel. I like that they did that! The cashier was friendly. The restaurant was clean. The drink station was stocked and clean. The staff had a sense of urgency. Waited about 10 minutes for my sandwich around lunch time
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Jessica Marie
Just got my free medium birthday sub from this Firehouse Subs and it is perfect. I got the turkey, bacon and ranch sandwich and it is so delicious. The people who work there are very nice also.
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Carmen Bailey
Had to update, order taker was so rude I thought about leaving. No hello and a attitude the whole time. The restroom was disgusting. I’ve Never had a issue before but now really thinking about if I really wanna come back here.
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Spring Summer
One problem with this place. I don’t like the girls in short shorts pulling their shorts out of their crouch puttng their,
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Joshua Bice
I recently took my family for super at the Hobart location. The service was great and the food was really good too! The manager and other staff provided great service! The manager checked on us multiple times and asked how the food was. The manager even gave our kids fireman hats before we left. I’ll be coming back.
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