Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 395 reviews, the restaurant has received a rating of 4.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
149 Kelsey Ln Ste 101, Lenoir City, TN 37772
Phone: (865) 816-6600
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Menu
… View more
Photo Gallery
Reviews
DANA SANFORD
Me and my work colleague both got sandwiches and potato soup from this Firehouse in Lenoir city Tennessee, per usual the sandwiches looked and tasted perfect but when we got our soup one looked like actual soup and the other looked like mashed potatoes that had been set out for hours, I called the store hoping to get this simple mistake fixed but I was told to not worry about my od looking mush because it was only appearance and had nothing to do with taste, I have been long time customer and wasn’t rude at any time and still no help or replacement was offered. God forbid good customer service these days.
… more
Eli White
I had a co worker order lunch for himself from this location and when he got back to the office with his food, the potato soup looked like mashed potatoes. He called the store and the manager said that they were safe to eat, however my co worker did not feel comfortable eating them, so he gave them to me and I didn’t think much of it since the manager said they were safe. I only had about 3-4 bites before I successfully attempted the DQ Blizzard test on this “Soup” and none of it fell out at all because it was so stiff! Fast forward about 15-20 minutes and and I am having some serious stomach pain. I just don’t understand why the manager couldn’t have just offered to replace the “soup”
… more
Dana Kelley
Great food, plenty of parking, access on both sides of the building. Love their app so we can order and pickup with ease!
… more
Kim Bridges
You can’t go wrong with the Hook & Ladder! This sandwich is served heated and the bread is soft. The medium size is a perfect size, if you’re not super hungry you can save the other half for later. They do have a rewards program that allows you to earn points for free food. I love sandwiches and this is one of my favorite places!
… more
Negan Savior
My bread was sliced perfect!! Not too thin!! Staff had me laughing my way out the door. Had the steak n cheese, was perfect and gotta love the cookies too!
… more
Debra Elwood
They have a good selection of hot and cold sandwiches that are fresh on a delicious roll.
… more
Newman Brandon
This is an update on my previous review from 2 years ago as I go to this place a lot . Pictured is a cup and a bowl of potato soup that was picked up less than 15 mins ago . I was assured that it is just appearance and is safe to eat . Would you eat it ?
… more
M Hoag
Easily one of our favorite sandwich shops in the area and that’s because of the staff. They always welcome you in and treat your order as a priority. Well stocked and have orders ready in an acceptable time
… more
Sara Hornbeck
Normally, I am pleased with Firehouse subs but today I ordered a tuna sub … it was swimming in mayo. I asked for banana peppers lettuce an onion. I got two banana pepper rings on a medium sub and lettuce was such a small amount I had to look for it…. Fortunately, I had banana peppers and lettuce to add at home but when you pay 10 for a tuna sandwich I really shouldn’t have to replace it at home. The tuna was disappointing.
… more
andy day
Love the food, service isxalwats fantastic, but we could do without the oh-so-obvious affection and get a room atmosphere between the brunette with ” warrior” tatted on inner left arm and the ponytail guy trying hard to impress her when she doesn’t hv her hands on him by talking to customers as if every sandwich were the subject of a court hearing.
… more
… View more