Firehouse Sub specializes in hot subs and sandwiches made with premium meats and cheeses, steamed to perfection, and then piled high on a toasted private recipe sub roll. Founded by Firemen, we have a passion for giving back to our communities through our flavorful food and heartfelt service. Takeout, delivery, and catering services are available.
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces. Based on 357 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
6337 Roosevelt Blvd #2, Jacksonville, FL 32244
Phone: (904) 854-0057
Hours
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–9 PM |
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Derrick Todd
Not good. The lettuce was old and rotten as you can see by the pictures. So that got scraped off. I was hungry I didn’t want spit in my food so I just ate what was left. The the bread was a stale AF and Sandwich overall wasn’t good. The staff had some kind of Attitude as well. I don’t know what their problems were. I do know that I will be skipping this place the next time I wanna go out for a bite.
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Joseph Campisano
This is a GREAT Firehouse Subs restaurant!!! I frequent them often. Yesterday, I ordered the “Smokehouse Beef & Cheddar Brisket”. Lisa made one of the best Firehouse brisket sandwiches I’ve had!!! Javoris, who is the manager of this restaurant, was stellar! So between him and Lisa, they both displayed OUTSTANDING CUSTOMER SERVICE plus my sandwich was absolutely DELISH!!! This restaurant has a very nice crew and you can see that they do their utmost to provide great customer service. KUDOS all-around!!! Thank you and keep up the super job!!!
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Neal B
The two guys behind the counter were too busy talking with their friend to acknowledge waiting customers, provide service or make an attempt to do anything related to their job.
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Kayla Bagley
My family and I love firehouse, we went to this location for the first time in January, we normally went to the cassat Ave location,we will never return back there, and the Roosevelt location is by far the best in Jax.
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Donnette Reynolds
Wonderful customer service and amazing food. Not to mention the sinful brownies and cookies.
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Stefan
Always forgetting something. No pickle one day something next time. Never going to use this location again
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Anthony S. Kurlas
I don’t recommend Firehouse in general nor do I recommend the NAS store. When done correctly Firehouse (hook and ladder) is my favorite sub. The challenge is the company is poorly run. I tried placing an order via the website and that wouldn’t work. Then I tried downloading the app. Got all the way to the payment and it would work. The irony when I called the store the recording says the “easiest” way to place an order is the website and the app. I then pressed 3 to speak to a mgr. The mgr answered and was very kind. I explained to him the challenge and experience I’d had and he said, “yeah it’s probably down I’ve gotten that a lot lately”. I said, well if I owned the place I’d be frustrated. He said, “I’ll send them an email and they’ll probably get it Monday as they aren’t around over the weekend”.
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Alexus Davis
I live down the street and am here all the time I have tried to order on line and in the tote and they have made my food wrong every time regardless of when I order or ask
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Jess Johnson
Ordered a sandwich online (I work right down the road). When I went to pick it up, the employee I encountered (named Jeanette) told me that the online ordering system was down. I showed her my confirmation and she still refused to make the sandwich. I showed where my card had been charged and asked for a refund but she refused. I told her my card had been charged multiple times but she offered no additional solution except to call my CC to get the charge removed from my account. This place looks like they just opened. If management wants local business employees to become loyal customers, they need to weed out employees who don’t make an attempt at fixing simple problems, especially if a customer shows them a confirmation email and proof that they had been charged for their meal. I should not have to call my CC and dispute the charge. That is laziness on the part of Jeanette. Word of advice to the owners— don’t keep the lazy employees. They will ruin your reputation. I will not eat here again.
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Michaela Berta
Staff was friendly, helpful, and kind. Wonderful people, wonderful subs.
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