Fast-food chain specializing in fried & roasted chicken, catfish & Southern-style sides. Based on 102 reviews, the restaurant has received a rating of 3.7 stars. Price $
Address:
1101 E McCart St, Krum, TX 76249
Phone: (940) 482-0151
Website: https://goldenchick.com/menus/
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Reviews
Muneka Moralez
They are a must stop for me and my husband when they properly make the tea. There $3.99 tea gallons are our favorite when they use filters and tea grounds are not constantly in our drinks. I don’t know what change they made in management or what but something good has happened to this place. I hope they keep up the good quality of food and drinks if I had to say one thing they could improve on it would be customer service it doesn’t hurt to smile you guys. It really can make a difference on the rating I give yall
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Jill Hindman
The cashier was very rude. I had two separate orders for 2 different houses. I made the orders and paid after i paid the cashier came and told they were out of okra for both orders so had to order something else. For The cashier came back and said i put it all together you’ll have to separate your self very rudely. I had to send it back for them to separate. Then the cashier came back and said i separate everything but the sides. So i had to send it back again. so i Asked for the manager by this time I’ve been there for an hour. All the while my food is sitting there getting cold. Because the cashier was to lazy to do his job correctly the first time. Then The Manager came over and separate everything and was very nice. He found that my orders weren’t complete. And fixed the orders but $100.00 dollars of food was cold and it took over an hour to get the order correct.. so couldn’t tell you if the food was good or not
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Kelly Reed
My husband and I didn’t have the best dining experience at golden chick. Until Heather, the general manager went above and beyond to make it up to us. Because of her we will return to golden chic in Krum. Thank you Heather! Keep up the good work.
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Bobby Williams
Quite possibly the worst chicken place I have been to. Waited twenty minutes for food. When I went to check on and the student at the counter had completely forgot about it. Loud rap music was playing in the kitchen and the workers were very disrespectful and lacking basic customer service skills.
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Brenda Pope
My kids love your chicken. Its hot or miss with me. Please tell your employees I’m not wanting old food. Fresh is best!! I don’t mind waiting for hot and fresh food.
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Braelyn Hendrickson
Its ok. Sometimes the chicken is great sometimes its ok. Fries are almost always good. Rolls and sweet tea are the best. Only had one rude incounter in my almost 6 years of going here. Friendly workers that are almost allways local.
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Della Schnoes
we wont be back there, 3:40pm, had 2 employees come off duty & make themself to eating. they stood at the counter, & spoke very loud while cussing. 1 was a young lady in her bathing suit. not a place i would take young children too.
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Aaron Bower
Golden Chick Krum is a fastfood restaurant in Krum, Tx. It has outstanding customer service and flawless management skills, there is up to a 15 minute wait on food but thats only because they cook it fresh for the customer. They have there good days and there bad days but so do we. Overall i think they serve some of the best chicken in North Texas. The majority of the staff is consisted of local high schoolers which shows there support for the school. But i definitely think it needs more support fom the local community. Without your direct positive and negative feedback. How can they change or grow. If you stop once and get bad service but dont come back and tell them what to work on how can they get better.
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Tracy Reynolds
Wow- took about 25 mins to actually get the food.
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D.R. Ali
Friendly and professional staff. Service was quick. Food was hot and fresh. Dining area was clean. Kirchen area was clean. The food tasted good. I would recommend thos location and also would be returning if I’m in the area.
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