Based on 188 reviews, the restaurant has received a rating of 4.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
322 Springfield St, Agawam, MA 01001
Phone: (413) 789-2581
Website: http://hongkongexpressagawam.co/
Hours
| Saturday | 11 AM–11 PM |
| Sunday | 3–10 PM |
| Monday
(Labor Day)
|
11 AM–10 PM
Hours might differ
|
| Tuesday | Closed |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
Menu
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Reviews
Lis Avator
HORRIBLE EXPERIENCE AVOID THESE PEOPLE AT ALL COSTS!! If I were able to give ZERO stars I would. Let’s just start off by saying the service was dreadful and extremely unprofessional. Second food was AWFUL. Me and my family ordered 3 shrimp rolls, a side of pork fried rice and also an order of dumplings. We thought this would be a nice place for a quick stop to fill our stomachs however we thought wrong. The dumplings looked as if they were uncooked jimmy dean sausage links wrapped inside a wonton wrapper and halfway fried. Our shrimp rolls looked as if they stuffed them with 2-month-old, shredded cabbage and 2 singular pieces of over cooked shrimp. As for the rice it seemed as though it had been in the fridge for over a week and reheated to serve. We then went inside and was nice enough to ask if they would be able to remake our order after we explained the problem, the women we spoke to then looked at us with a confused look on her face and proceeded to tell us that she would not be able to resell the food that we had given back to her because it was bitten into. Meaning that if we had not eaten some of the food, (it would have been still presentable) she would have been able to sell it to other customers. We then asked for a refund which made her furious and leaded up to us getting chased out of the restaurants while being called racial slurs and no refund. I do not recommend wasting money or time at this janky establishment.
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Mary JH
Atmosphere was my place, 5 stars. Phone and delivery were great service. Food was ok. I got house fried rice and house Mei fun. There was no vegetables at all. There was no flavor either. The food itself seemed fresh and well cooked. The crab rangoon was good. After spending almost $40 plus a tip I have learned a lesson and will not order from them again. I was very disappointed.
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Donna DeRosier
The food was horrible. This is the worst food I’ve ever had. I was so surprised that I couldn’t eat any of it. I’m throwing away $50 of food that I can not afford.
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Juan Suazo
The food is so tasty we have a chicken lo mein and the special. The staff were very friendly and we enjoyed having the food at the location and too the remaining with us.
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Keila Vanessa Torres
The ONLY Chinese food I’ll eat. Been eating here for 10 years. Family owned very clean delicious food. Nothing compares.
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Jess
This is my go to Chinese food place. They are so friendly and the food is delicious. I have never been disappointed when ordering! Plus the delivery or pick up time is always quick. Highly recommend!!
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laura heinemann
Had the wonton soup yesterday for lunch. 2 hour later I was throwing up and had diarrhea and stomach pain even today the next day. I’m sure they knew that soup was bad but sold it anyways. I’m not a customer any more.
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Kirk Crochiere
I’m by no means a Chinese food connoisseur, however, some places do just stand out. Normally Chinese food leaves me feeling terrible right after I eat it, I think this is a theme for a lot of people. I ate here for the first time a few months ago and have to say it is hands down some of the best Chinese food I’ve had. Everything was fried correctly nothing was greasy. Chicken wasn’t drowning in sauce but coated in sauce. Portions were perfect and prices more than fair. Even their wonton soup is somehow better, normally anywhere else you go it’s just a single sad wonton floating in bland chicken broth but not here. There’s actually flavor there and multiple wontons with actual filling not just dough, I know crazy right? Highly recommend.
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lynn jang
First time eating at Hong Kong Express, simply because we live a bit farther away, but we were in the area and were greeted with the kindest smile and amazing food! We will definitely be coming back in the future, highly recommend! 🙂
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Orlando Rivera, Jr.
I was AMAZINGLY surprised at the quality of food and service we got here. The food was excellent and freshly made when my wife and I stopped in for a late lunch early dinner. Their customer service was super friendly and responsive a d their kitchen was well kept.
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