Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain. Based on 753 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
337 Westinghouse Blvd, Charlotte, NC 28273
Phone: (704) 583-9191
Website:
Hours
| Wednesday |
9 AM–8 PM |
| Thursday |
9 AM–8 PM |
| Friday |
9 AM–8 PM |
| Saturday |
Closed |
| Sunday |
Closed |
| Monday |
9 AM–8 PM |
| Tuesday |
9 AM–8 PM |
Menu
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Photo Gallery
Reviews
Misty Butler
First time visiting Jack in the Box and will likely be that last. I decided to order tacos.. all 4 of then were dripping grease! It appeared as if they were cooked once left out for hours then cooked again when I ordered them. In addition they had sliced American cheese instead of Shredded cheddar, which I did inquire about before ordering and was told they had “cheese” on them, so i took a chance and got disappointed. My family and I had several questions about the menu to which she had no answers nor did she try to ask anyone else either. When I took the tacos to her to show her how greasy they were she said “yeah that is how they are supposed to be because we deep fry them” I mean surely this is not standard. I couldn’t eat them due to the excessive grease and was not even offered an alternative. The restaurant was completely dead and now I can see why. If you are visiting Charlotte don’t waste your food budget here, you will be disappointed because it’s not good and not cheap.
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Kyle Kidrick
Arrived at 8:48 AM for dine in (sign says dine in open at 6 AM), and all doors were locked. The manager then proceeded to open the door and ask me if I need a job! Then he tells me no dine in (only drive thru), and then got a major attitude with me when I questioned the hours and posted business hour signs. No wonder this place has such terrible reviews online (which honestly I should’ve read before I wasted my time coming here), I’ll never go back when I’m visiting this city!!
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Jin Baker
Arrived 10 min before 8pm. They are definitely not open. Went through the drive thru. Zero response. There are 2 cars parked here but no one to be seen anywhere. Can’t go inside or use drive thru.
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susan harrelson
We came by this morning for some breakfast and the doors were locked but the manager came to the door and seen we were in a big truck and opened the doors so that we could get some food…. As we were leaving another customer came to the locked door and he allowed him in also…I thought that was cool of the new manager there!!!! Thank you
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Danny Cao (Kaos)
As of 4/2/23 the dining room is still not open… lines are long in the drive thru. Slow service, plus when they put my fries and jalapeño bites in the bag, the whole thing fell out of the container and all over in the bag…. So unprofessional…
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Jason Phifer
At the Jack in the box on Westinghouse in Charlotte at 7:48pm on June 28th and went to the drivethru. I was told that they were only taking online orders. Asked how to place one they said online at jackinthebox I assume they meant .com. I proceeded to attempt to place a order and was told I needed to leave the drive thru because it made it appear as if they weren’t doing there job. I asked why that would be and the female employee answered they wouldn’t serve me even if I did order online. I told her I would be leaving a review and she replied she didn’t care. Hopefully this reaches someone that does.
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Leslie Shores
8/13/23 dining room still not open at Westinghouse location in Charlotte NC. Worker sitting in the lobby just staring at us. Opened the lobby door as we were pulling out of the parking lot. Sad. All the JITBs I have been to in TX have been on point. This is disappointing.
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Jamie Perkins
I can’t tell you the name of the person that was at the drive through. He deserves 5 stars, well 10 if we are being honest. Putting in reviews , how often do we judge a place based off of one bad experience/ new employee/ or user error. Give them a chance? Were you not young once learning your way? I can’t say this is the best basted off of everyone else. But if people would try to explain what is wrong instead of complaining without communicating it would help.
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Riley T
Dining room closed and locked (at 1:30 on a Monday), despite what the sign said. I confirmed with an employee that it’s drive-through only.
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Jayrome
This place is messed up they can’t get an order right. When you try to get the right one they expect you to go through the drive through again. Why is thier dinning area still closed? It is way past covid restrictions. Stop being lazy. If I could give them less stars I would have. Bunch of dummies work there.
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