Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes. Based on 856 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
4941 Civic Ln, Bessemer, AL 35022
Phone: (205) 720-0757
Hours
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
Menu
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Photo Gallery
Reviews
The Traveling Man
The Chicken Fingers meal was really good I ordered. Fast service as well.
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Hungry Sparrow
First time here, It was alright. We stopped for breakfast. the biscuits where warm and filling. The meat inside was a bit limited. I wouldn’t call it a 1:1 ratio meat to biscuit. The hash browns where a little stale or they used old grease. The staff had a poor attitude the girl at the window had swollen eyes like she was up all night and didn’t want to be there at all. I would be willing to try it again it has potential.
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Danielle A
Everything was decent besides the staff. They carried on their own conversations while I waited to be assisted. Loud and cursing. They finished all their conversations THEN took my order. Every person in there looked at us and didn’t say anything. This is the WORST location EVER. I’ll never go here again. Everyone needs to be fired. EVERYONE!
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Bonnie Powell
I had to come back and change me previous 2 star review to a 5 star review. Because the Night Shift Manager JOSH had NO problem correcting my order of Fries NO SALT, like 5 minutes before they closed tonight on 4-4-23. He actually told me that he appreciates the fact that I’m going to make sure his crew gets my food correct. He actually remembered me from coming in there yesterday 4-3-23,”YEAH I ATE THERE 2 DAYS IN A ROW!!, WHEN IT’S GOOD IT’S GOOD!!,” But I TRULY appreciated the GREAT CUSTOMER SERVICE HE GAVE ME, EACH DAY & TIME I CAME THERE. JOSH KEEP UP THE GREAT & FRIENDLY CUSTOMER SERVICE!!
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Eliźa Royal’ T
Terrible, the food is only good sometimes when they are not being lazy which is rare. They didn’t have fries and did not want to replace them with anything. And I still did not receive a refund !!!!
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Letitia Metcalf (Tish)
It was a typical fast food place to eat. The food was what I expected it to be. It was okay. It isn’t my favorite, but it was clean and the service was good.
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Lisa Sims
I really enjoyed this lady’s biscuits. First time eating there. A little slow but worth the wait.
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Vanessa skripko
Order was not right and they charge $2.99 for a Mac and cheese sample size that’s not even filled up. They say side but it’s sample size. Picture is immediately after ordering.they won’t get your order right and it’s nerve racking at this point. And they are so slow. This was a 45 min wait for chicken
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Melissa Walters
Absolutely horrible!!! We stood at the counter 5 min before any of the workers acknowledged us. It took them a while to get our food, still not talking to us and the food was cold. Would never come back. Also, the dining area was disgusting.
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Michael Nixon
Services is good food was a little cold attitude was good it could be cleaner all and all it is ok
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