Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes. Based on 906 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery

Address:
3180 N Highland Ave, Jackson, TN 38305
Phone: (731) 256-5151
Website:
Hours
| Wednesday |
5 AM–10 PM |
| Thursday |
5 AM–10 PM |
| Friday |
5 AM–11 PM |
| Saturday |
5 AM–11 PM |
| Sunday |
6 AM–10 PM |
| Monday |
5 AM–10 PM |
| Tuesday |
5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Tylar Sturdevant
I ordered a Big dinner (15 pieces). I specifically asked the cashier how fresh were the tenders. She assured me they were recent and fresh. But when I got them, they were hard and dry.
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Conrad C Hanafee
Went through drive-thru about 9:30 this morning. There were about four cars in front of me that I could see and probably one or two more around the building. It probably took close to 20 minutes to get my food, one biscuit. Good and hot but it looked like they only had about three people working in the whole place. The girl just handed me my money and turned around, never said thanks or … And yes they need help!
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Gabriel Lewis
The burger was hot and so were the fries ! Only complaint is the hi – C tasted like water. But I just poured me up and cup of cranberry juice. Satisfied with food that was all I really wanted .
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Michael A. Richardson
The biscuits and gravy in the mornings are the highlight here. Got the Bigger Jack Combo for lunch today and it was edible but not fantastic. Dry meat patties, cheese unmelted (which seemed to be a temperature issue rather than cheese quailty) stale bun. Just doesn’t give much hope for future meals. The crinkle cut fries where really good though. Lobby was straight enough, even for it being after lunch hours.
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Amy Maness
I don’t know if it is a roof leak issue, or the HVAC system leaking, but ceiling tiles are always wet, and it can’t be safe for their employees to work there. The tiles will black and visibly moldy, but they get changed out and it reappears. Corporate needs to do something about this. I like the ham biscuits and biscuits and gravy, but am immunocompromised, and worry about the mold and my safety.
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Justin Retherford
This location is nasty they had so many flys just flying around at least 30 of them I don’t know how to post a video of them or else I would. The workers were also not wearing masks when preparing our food and it was mandatory to wear a mask at this location, also as I was waiting to get my food a worker walked out from the back and got on the phone and was ranting about her coworkers about they were talking and she got in Trouble about it and they didn’t and she said she was just gonna quit. I do not recommend this location.
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Michelle Blankenship
Delicious ranch dressing that I’m pretty sure is made from scratch! Chicken tenders were a bit dry but were hot and fresh and the ranch made up for the dryness.
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Ross Forsyth
Their busciuts are always soggy and never fresh. And even tho most of their food is pre-made and sits for hours, they’re still extremely slow. Their breakfast biscuits suck. And their chicken is just ok. Do uourself a favor and Go somewhere else for breakfast.
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Keith
Very nice staff. We stop here just for the hand scooped ice-cream. Very good. Lots of ice-cream. I’ve tried chocolate, cookie dough, and cookies and cream. All great. We got 2 scoops and got almost a pint.
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Jacob Krolick
Waited in line for 30 minutes order a grilled chicken salad and didnt even put the chicken on it never get the order right
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