Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Find a local Jacks restaurant location near you, and order your favorite burger and fries in the Jacks app or online. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes. Based on 477 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2609 W Main St, Tupelo, MS 38801
Phone: (662) 350-0387
Hours
| Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
Menu
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Photo Gallery
Reviews
Lynette Robinson
I ordered my son the “Special” breakfast platter. Which came with what looked like a 1/2 teaspoon of eggs, 2 skinny pieces of overcooked bacon. Both tasted like they were cooked in 5 day old grease. It was so bad, he couldn’t stomach the biscuit & gravy after attempting to eat the eggs & bacon. Also, they’re bad lazy when it comes to making milkshakes. Man at the attitude I’ve gotten from the cashiers for ordering a milkshake. If they can get away with an excuse to not have to make one they will.
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Chaz Smith
I wouldn’t dare go to eat here during night shift. Night management is the worst, the night shift crew lie to your face, they don’t cook most their foods fresh, they will lock the door a hr and a half before closing. This isn’t my first bad encounter with that place during nightshift. I tried to eat in at 10pm and they close at 11pm they did not let us in to order food and when we drove to the drive-thru they said that they were close. I look the manager in the eyes twice and asked were they close she turned her head and ignored me like I was not even looking at her and she continued to talk to her co-workers.
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Tehya Childers
My sister and I were traveling through MS, where we grew up to Southern AL. We don’t have a Jack’s down here and my sister said we had to get some before coming back home. It was a Sunday, so maybe the church rush depleted these guys. However, we showed up after that crowd. We just wanted two basic chicken and biscuit combos. Gravy as the side. A coffee for one of us, cola for the other. The lady who was on the speaker seemed pretty rude but we were still nice! We had to pull up to wait, which was no problem. The lady who brought us our food barely said a word even though we said thank you, have a nice day. She just walked off. We were about to leave and my sister said hold on… The gravy. Let me see if I paid for it first I don’t want to cause an issue. She did. So we turned back around and I told the lady, “Hey we just came through with the chicken biscuit combos, I think we forgot the gravy could I pull around and get some?” The lady was hesitant and then said, “Sure, pull around well get you some gravy.” Awesome. Back on track.. We got the gravy and headed out. The tots were golden. The coke was crispy. The coffee tasted like they put in wayyyy too much creamer. The taste is equivalent to a chocolate straw for kids. I waited on my biscuit until we got back to the motel we stayed the night before. Which was only right down the road for 3 minutes. They put the gravy on the biscuits dude! And the biscuits weren’t fully cooked. They were kind of like playdough. Pretty cooked playdough I guess. The gravy made it all mushy. I have no clue why they did not think to ask about that. Considering my sister wanted the gravy for the tots and I just wanted to try the stuff, I’d never got their gravy before. So yes, not the best experience. The outside looked like whoever built it worked hard at least, very pretty brick placement. The tots shouldn’t have been the main star though. People come in for the biscuits Jacks. Please get better customer service for your town. Your food is too good for that.
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Marie Ganz
Check your food before leaving. Ordered a sausage, egg, and cheese biscuit and got back and discovered it was only a sausage. Go to Wendy’s for fast food breakfast. Far superior.
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Carmen Pinkerton
Kiddos had to go to the orthodontist so we didnt eat breakfast before we went. After appointment we went to Jack’s. We were welcomed as soon as we walked in. Given plenty of time to look at the menu to determine what we wanted without being rushed. The employee at the front made ordering/paying easy. She was professional the entire time we were in there. My kids needed this or that after getting our food, her professionalism shined through even though they were persistent lol. Food was hot/fresh and the tea was on point. The place was clean and well maintained.
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Krissy Dickerson
I’ve been eating there almost every morning and it’s ok. Then I went through with my 3 year old to get a loaded 4 piece chicken strip dinner. The ladies made a big deal when I looked to see if order was correct saying that’s what she ordered so I said thank you and went home. Got home and there was only 3 chicken strips in the container and the toppings were thrown all over the place. Really disappointed
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Whitney Massey
Worst experience I have ever had at any restaurant ever! Customer service is terrible! I tried to use a coupon and THE MANAGER barked at me to pull forward. When I pulled forward she told me You didn’t have to roll your eyes, I was just explaining the QR code procedure. First, I’m sure I did roll my eyes but who wouldn’t when the person is so rude right off the bat. To top it off, the staff are literally cackling like little children while she’s telling me this. I left without ordering anything and will never go back. This is why no one goes there. Worst staff I have ever seen.
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Lillie Susan
Great food! My family eat here often. This morning, however, cashier not very cordial. Kitchen staff lacking team skills to serve hot food. Three customers made same comment. Maybe an off day for team. Greeter was super nice as she checked on all customers with her smile and grateful heart. Teach all team members this grateful heart attitude and you will have a winning team
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Blake Chambers
Manager on duty at 4:38 on 6/4 was the most unprofessional fast food manager I had seen in a while… won’t go back to this establishment due to the staff
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S Brand
Staff very unprofessional and apparently does not want to sell food so I will never be returning! Unfortunately I never tried the food bc I went 3 times and each time the staff was bad!
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