Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings. Based on 136 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery
Address:
17887 Bagley Rd, Middleburg Heights, OH 44130
Phone: (440) 297-4018
Hours
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
Menu
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Photo Gallery
Reviews
Shawn Gorey
I don’t eat at chain spots often, so I was pleasantly surprised here. The inside was almost spotless, the fresh cut subs were good. Mikey put them together with care which was awesome. The portion were super generous too. Nothing negative to say.
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jessica frye (Jess)
On this day 8/30/23 I placed an order for a #9. The female manager (?) Made the sandwich was very rude ,unprofessional, when I asked how to use my points. The cashier who was new and other in the store were very nice. However as she made the sandwich on the grill she slapped the meat on the grill and sloppily made the sandwich, then threw the bag on the counter. This is not ok.
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A.M Krstec
The Tuna sub was very good. Parking was ample, and the service was fast. This was the first time having their Tuna sub and glad I did.
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Michelle
This was my favorite place unfortunately not any longer -On today’s date 01/09/23 I went in person and placed an order .The female that made the sandwich was very rude ,unprofessional, and it looked like she didn’t want to be bothered at all. Zero customer service.I usually do not write reviews but this was my second time experiencing such a terrible service at the same location from the same person.For the amount of money spent on a single sandwich you would’ve think that at least a normal customer service should be expected.
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Aaliyah Thomas
I came in at 12:30 on a Thursday and didn’t leave with my one sandwich till 1:03. Employees were rude. My food was prepared and left with the online orders behind the counter. I asked her to give me the bag(because my ticket was on it and I seen my name) and I had to get back to school. She told me it wasn’t mine. People who came in after me left before me. 10 minutes goes by, she opens the bag and unwraps the sandwich, asked if I had a chicken bacon ranch and I said yes. She handed me the rewrapped sandwich and I left. The whole time I was there, this older worker was yelling and cussing at this 30/40 year old worker because he was working slowly( he seemed new. ) I left a comment on the website so someone would contact me and I could share my experience. I just got a call today about my experience, and I explained to the GM everything I just explained above. She called me a liar. Said that some aspects were believable, and the rest wasn’t. I told her she could check the cameras and they would confirm everything I just said. She said no, and hung up the phone. No wonder the workers acted that way, their GM is just as rude. I didn’t wanna complain, I enjoyed my food. I wasn’t happy with the way I was treated as a customer.
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Charles Reed
The food here is usually good and fresh, which it was this time also. The staff, however, leaves something to be desired in terms of customer service. Instead of grouping up and chatting, you should help the guests first? Still one of my top 2 sub places.
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Tanya Neumann
Not sure about anyone else but my online orders are made wrong quit frequently now. Missing ingredients and one time two sandwiches in my order had their tops placed on the wrong sandwich. I get it that sometimes a mess up happens, that’s life, but at the rate it’s happening I might just have to order from another store.
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Robert H. (DJ Rusty B.)
I tried this location for the first time since restaurants opened back up after the pandemic. Wow, is it expensive, in my opinion. For a sandwich, drink, and dessert, this location is 8 dollars higher than the surrounding restaurants for a complete meal. One thing they are generous on is their sandwich meat portions. The taste of the food was slightly above average. The service was fast. Unfortunately, the 4 star review was due to the price and the young person behind the counter that decided to make his friend interrupting him cashing me out more important than paying attention to the customer standing in front of him. Elbow bumps and what ups make the customer feel unimportant. Please save that for the high-school hallway and show a little respect for the clients who help pay your paycheck. Please take that as constructive criticism for change. With that being said, I still left a tip on my check for them because I appreciate them being there for their clients when we don’t have time to cook for ourselves after a 12 hr shift. Thank you!
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Alison Pasko
From start to finish this location did an AMAZING job taking proper cross-contamination precautions for my gluten free sub! The trainee employee did great too. Thank you! It is truly appreciated!
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GymE
Showed up at 8:25pm on 05/12.
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