In 1978, Jet’s Pizza® founder Eugene Jetts was about to buy a new home. But on the way there, his passion for pizza took over. Instead, he signed a lease on a space that would become the first Jet’s® location. Along with his brother and partner John, they opened the doors to Jetts Party Shoppe & Pizzeria in Sterling Heights, MI. The pizza world would never be the same. They were about to make history by offering a truly, better pizza. And now, over 40 years later, we’re at the top of the list when it comes to crave and taste. Try an authentic Detroit-Style pizza today. Only at Jet’s®.
Counter-serve chain offering Detroit-style pizza with flavored crusts, plus wings & subs. Based on 87 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Curbside pickup ✔️ No-contact delivery ✔️ No dine-in
Address:
1110 Hillsboro Rd, Franklin, TN 37064
Phone: (615) 435-3375
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Menu
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Reviews
Rusty Raquel
We usually LOVE Jet’s pizza, when we lived in east Nashville. This particular Franklin location needs some work. Here are pics of last night’s dinner. The driver was ok with handing us this and felt it was an acceptable delivery. When we called the store, they don’t do refunds or credits. Just offered to send out another pizza, complete with a 40 min wait. No thanks. Also, was disappointed in the pizza itself. Oddly lacked flavor and the thin crust was stiff, but chewy… Wont be ordering Jet’s in Franklin again.
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John Willis
My pizza was messed up one time but they gladly gave me credit and re-made it for me quickly. Employees are eager to work with you and help you in any way they can which is what I love about this store. Awesome crew but register employees don’t get to keep the tips you leave them on the receipt. Sad. Definitely the best store around though glad they put this one in because before all I had was the Columbia avenue store.
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Shola Richardson
Too much sauce. When I removed the first piece, the toppings slid off and the same happened with 2 other pieces in the box. Also, cooked bacon fat isn’t white. I had stomach issues. I love Jet’s. Ate at the original location when I lived in Detroit. Very disappointed and gave it to my dogs.
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John Gawel
This particular branch has always been slow (food is never ready when the confirmation e-mail says it will be ready). But last Friday 2-1-2019 I ordered online, and went to pick up my order. E-mail confirmation said ready by 5:50. When I checked in with the counter person at 5:55 , he said it would be about 5 more minutes. So I waited for another 30 minutes, at least 3 times someone asked for my name again, looked at the waiting food and then wandered off. I stood in there until 6:30, and was never apologized to or shown any concern by the entire staff. Since I am not a middle aged woman with a “I need to speak with the manager” haircut, I didn’t cause a scene I just left and got food from a competitor. When I noticed later that they had charged my credit card , I called the corporate number from the website. They said all branches are individually owned so I would have to call this specific store. When I did call and ask to speak to someone about a complaint, I was hung up on.
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Sherry Dorris
Great delivery- not the best pizza. We had never tried Jets, so we didn’t know what to expect. So much bread/crust
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EVAN CHARLES BLAKE
Eric, the “manager” is without manners, and is not concerned with helping customers, nor interested in honoring the advertised specials. I would not use this location. Service is below acceptable and they have no want for anything better. Probably worse now than when I first wrote this review. I can not stress enough how unsatisfied I am with this location.
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Calvin Voorhis
Probably the worst jets location in the history of jets pizza. They can’t even get there hours right online. Regardless of Covid-19 modified hours you still could call them at 7pm and they will never answer. Best if you call north Brentwood locations or Nashville locations if you would like any service at all. Jets on Mac Hatcher is 100% worst service in the history of service.
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Sunshine Pdx
Disappointed in the customer service by the owner lately. I’ve always had a decent experience but after receiving the wrong pizza and being told I would have a replacement, and then when I went to collect the owner told the manager not to honor it. That is awful. I still believe in good customer service. Won’t be ordering from here anymore.
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Virginia Shidal
Fresh tasty pizza. Large veggies thin crust had variety of vegetables and tomato sauce. Crust was crisp and flavorful. Price was under $20.
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Anthony Salvatore
Never got the pizza, took 10 minutes to order, one pizza… then the promise was 30-45 minutes to deliver. At the one hour mark I called, and Matt told me “nothing we can do about it”. Lack of service and smug attitude lost me. Good luck, if you value service go somewhere else.
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