Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 128 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1901 Towne Centre Blvd APT 133, Annapolis, MD 21401
Phone: (410) 224-3461
Hours
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
Photo Gallery
Reviews
David Miklosovic
Walked in a little before 9 and ordered a sandwich. I was immediately struck by how small a $10 sandwich has become here. Then at 9:07, and halfway through my meal, I was asked to leave because they were closing. Read the other reviews: Jimmy John’s is begging you to eat somewhere else. Besides, Jersey Mike’s has the best sandwiches.
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Sarah Grissom
Extremely frustrating experience. After having the employee cough in my ear the whole time she was taking my order over the phone, my food takes almost an hour to get to me. She told me 15-20 minutes, not freaky fast as advertised. Then, I get my food it’s not made the way I requested. I asked for no ice in my drink, of course there is ice and the soda taste like it needs to be replaced. I asked for very light onions, that was not the case. I requested extra mayo, not even the normal amount. Very disappointing.
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ENM
The food there was fine, but I was really disappointed in the poor customer service. When I got to the counter to place an order I was completely ignored and not acknowledged as if I didn’t even exist until a supervisor had to tell the employee who was 2 feet in front of me to pay attention. Not even a single hello or how are you, or how can i help you at all. Customer service no longer exists in the world we live in I guess. I will be going to a friendlier Jimmy Johns if I can hopefully find one.
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Samantha Bryant
Online ordering says delivery may take longer than usual. I ordered ONE sub at 11:56am, by 1:00pm it still was not here, so I called the store at what point the employee checked on my order and said 20 more minutes. At 1:45pm my food was still not here and I called again and spoke to the same employee as he told me that my order was sitting right in front of him and he was waiting for a driver to get back to the store. Still waiting on my order at 2:07pm. I called the store AGAIN and spoke with the same employee as the other 2 times and ended up cancelling my order- the employee apologized and said that he thought I was coming to get the order (which was NEVER said) He said he was going to cancel and refund back on my card in 2-5 business days. Absolutely horrible. Will not be ordering from here again.
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Thabronx NYC
Brought 2 sandwiches, both made wrong. Asked for bacon, none was added but I bet I was charged. Asked for little mayo, it looked regular. Bread hard, not cut on both. Will not be going back there. Sucked. Wasted $24. Jersey Mike’s I will drive 15min next time. Trust
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John Filer
I’d like to tell you about the wonderful experience I had at this location but I can’t….I ordered online and went to the store to pick it up. I couldn’t however because I didn’t have a mask and the store requires one despite Anne Arundel County dropping the mask mandate 2 weeks prior! They wouldn’t even hand me the subs through the door when I was OUTSIDE! Russia is starting WWIII and these simple minds care about masks that don’t do anything! One can go to Firehouse Subs or Cappriatti’s next door and get an awesome sub…go there not here.
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Paul Gillespie
Sub was okay, everything tasted fresh and bread was decent. Not a lot of meat and had to pay extra for cheese. Too expensive for what you get. Would have been better, and cheaper going to Wawa
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Elizabeth Trask
Rudest customer service EVER! First we had to bag our own food, then when I got back and opened my food it was wrong. They added items that arent even on the sandwich to begin with. I called the restaurant and the phone was answered by the rudest person ever who wanted to argue with me about the validity of my order. She wound up getting snippy with me and telling me she would refund it “this time”. Well that will be the only time because I will NEVER go back.
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Meg J
For whatever reason, the shift manager would not allow the cashier to redeem the reward in my account. I sent feedback to customer service and have yet to hear from the franchise owner.
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Matt Alexander
This has to be the most incompetent Jimmy John’s in the country, or at least I hope so. This team NEVER gets your order right. I just went there yesterday and ordered 3 subs. One was missing the meat entirely (how does that even happen) and the other two had a sour taste and gave both my wife and I food poisoning – so I can only assume they’re saving ingredients from the previous days(s). I understand “good help is hard to find”, but if your help can’t follow simple instructions such as “cut the sandwich in half” or add the appropriate ingredients that were ordered (meat) and/or they’re using old ingredients – this place should be avoided at all cost.
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