Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 217 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2318 West End Ave, Nashville, TN 37203
Phone: (615) 341-0036
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Photo Gallery
Reviews
Jason Saitta
Ordered a turkey sandwich and it arrived, an hour later, with no turkey. Wanted the sandwich that I ordered and they sent me a refund instead since they “didn’t have the delivery driver right now.” Order from a different location.
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Jeff Shamblin
I can’t say enough about the service. First class service, and it’s the best food I’ve eaten in a long while. The price was less than what I would’ve paid at a fast food place. The delivery driver without question is the best driver I’ve seen in a long time as well. Try them out, you won’t be disappointed.
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Carli Doty
Terrible terrible customer service. The two gentlemen working huffed and rolled their eyes as we opened the door. They groaned and eye rolled as they made our sandwiches. Angrily tossing things aside, in the trash, and on the floor as they corrected their own mistakes. Just pitiful.
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It’s The Pug Lady
This was the worst experience I’ve ever had at a Jimmy John’s. Three employees were there. One was outside, one was on her cellphone the entire time I was there, and the other was on the main phone but not talking at all. For the first several minutes, not one of them even made eye contact with me, much less asked to take my order or explain why I was left standing there in an awkward silence for so long. It was also disturbing to see all 3 employees wearing pants hanging well below their butts with their underwear showing. I will not be returning to this location!
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Van Robins
The delivery driver went to the wrong address. Rang the buzzer and no one answered. Then just went back to the store. She’s not only incompetent, but also lacks any sort of ownership of the task at hand. She just didn’t care. I called the store and they were rude about. Will never order from this store again.
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Jonndrea Thomas
The delivery took one hour and 20 minutes and I kept calling the location to get an update on the order and they kept declining/cancelled the call. When the delivery finally came, the sandwich was completely wrong!! I called back the following morning and the manager working told me that I could not have a refund and that she did not work nights so basically it wasn’t her problem. She was incredibly rude and did not care!! Horrible customer service!! Horrible food!!! Avoid this location!!!
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Traneicia Richardson
I just visited this location. I parked in the back where there are 3 signs that clearly say parking for Jimmy John’s customers. Well before I could even put my car in park, one of the delivery drivers rolled down his window to tell me my car would be towed because this is parking for drivers. I told him it clearly states parking for customers. He responded with “don’t be long or they will tow you because this is parking for drivers.” I told him again the sign says customers and he repeated his statement yet again. We went back and forth about three times before I decided to just tune him out. If Jimmy John’s doesn’t have parking for their customers then how do they expect to have customers?! And why would there be a sign stating parking for customers only for customers to be threatened with being towed because it’s “for the drivers”?! This made me not even want to spend my money there. Jimmy John’s is looking for trouble if they tow a customer’s car from the CUSTOMER PARKING area. Do better!
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Jackson Lewis
I got food poisoning the very next day. All day diarrhea. They are very fast at making the sandwich but it feels very dirty and cramped. The bread on my sandwich was stale as well.
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Matthew J. Avant
The delivery team is always kind and the food is good when/if it arrives. Delivery is the issue here. It is a total crapshoot. Usually takes up to or over 1 hour to get the food.
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Josh Ramsey
I walked up 20 minutes before closing just to get a simple ham, turkey and cheese sandwich that would have taken a total of 30 seconds to make, and a worker sitting outside told me that they were closed, while there were obviously 2 more workers inside making orders.
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