Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 216 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
3901 Dutchmans Ln, Louisville, KY 40207
Phone: (502) 894-9393
Hours
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Allison Cordy
Ordered online to pick up curb side. Waited over 10 mins after checking in that I had arrived. Had to go in and get my order. Got back to the car and checked my order … no brownies. The kids pointed out that even though I only bought Large drinks, what I got was an assortment of Large and Medium drinks. (By the way, don’t bother with the brownies. You can get pre-packaged brownies anywhere that taste better and cost less. Somehow, I think this defeats the “fresh” branding used by the company.)
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Amanda turner
Wow is all I can say. My delivery guy Larry dropped my lunch off at an office that was not even located on my floor. Please read simple instructions! Just had the store refund my money! Will not be ordering from this location anymore.
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T F
I came in about 25 minutes to close and both workers had smiles on there faces and they seemed to enjoy working here which is something you can’t find often
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Stephanie Baker
There is no “freaky fast” delivery. The staff here are rude & the order is never correct. Takes over an hour to get your food & one order I place I had hair in my food. This was only the 3rd time ever ordering here & I wont be doing it again!!
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Joshua Shouse
Ordered with a couple other nurses for my lunch as I work at the hospital. No lunch break but I stop to eat really quick and guess what, no sandwich. Also no chips and no ranch. So $18 out the door for no food. Seriously how hard is it to just check the order before you leave? So now I don’t get lunch. Cool guys.
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Vildana Triplett
I ordered a Totally Tuna meal. When my sandwich arrived it had barely any time on it. For a $15 meal this is completely unacceptable. If I wasn’t at work I would have returned it.
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Jacob Bedel
Usually, this Jimmy John’s can get the food to you, on average, 15 to 30 minutes of placing the order, sometimes a few minutes more. Totally fine.
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Olivia Gehefer
The Jimmy Johns on Dutchmans Lane has gone way downhill in the last few months – not sure if management or ownership has changed, but it is terrible. I have been ordering from them a few days a week as I work down the road. After my experience today, I think I’ll have to find a new spot. I ordered my food (little john) via online pickup like I usually do (time was 12:38pm). I drove down to JJ and went inside at 12:55pm to see if my order was ready for pickup on the pickup table. I saw a few other people grab from the pickup table so nothing seemed different. Eventually 1:17pm rolls around and I am still sitting at the table inside of JJ, so I walk up to the counter to see whats going on. An employee (who was extremely rude and degrading) said “Ya we kept callin u over at that table.” And I said….what do you mean kept calling me? So another girl walks over and asks what I got and I told her and she pulls my sandwich from beside the register and gives it to me? So then I say “Why was my order not placed at order pickup and why did no-one walk 5 steps over to me to get my attention?” Who knows now a days. So after I finally got my sandwich, I call the store and ask for the manager. He asks me if I was the same girl who was sitting at the table and proceeds to tell me that they tried to get my attention by saying “mam” (keep in mind my back was facing them the entire time). It blows my mind how businesses operate these days. Very disappointing.
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Aaliyah Tv
I used to work at jimmy johns (not this location ) and I know the PROPER procedures! I ordered my food around 4pm and waited TWO hours. It was snowing but I ordered my food before and it took a little longer . I CALLED the store and some manager with a ARROGANT attitude answered the phone and I explained to him I haven’t received my food . He proceeded to tell me he “MEANT TO CALL ME” but didn’t ! They had been closing for almost a hour and weren’t going to notify me that my order was cancelled due to the weather. He then tried to explain to me how my money would be back on my card in 3-5 days . NO APOLOGY , NO MORE INFORMATION. He then tried to say “well wherever you order it’ll take it 3-5 days , so idk what to tell you “ HE WAS SO RUDE !
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Derek Dixon
They did a great job. Food was ready fast, and made to order.
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