Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 217 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1804 N Memorial Dr, Lancaster, OH 43130
Phone: (740) 277-6199
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Photo Gallery
Reviews
Tracie Sharp
A small spider dead fell out of my wrapper or sandwich. At first it looked like a bed bug, when I brought it to their attention we did all agree it was a baby spider. Not sure if it was in my sandwich or in the wrapper, either way it was gross and from management and staff nothing was offered. A coupon absolutely nothing. Panera bread has great tuna sub s, and hopefully no dead spiders!
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Brandon Bartley
Waited an hour for food that never came. Driver called and said she couldn’t find our massive 3 acre facility. Said she doesn’t use GPS. Food never came. Called store 30 times no one answered. Had to go to the store to get my refund. Manager said phones weren’t working. Then the phone rang as I got my refund. Shocking I know…
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Joel Marble
I have a service dog and when I walked in the door the gal told me I couldn’t have my dog in the store multiple times. I tried to explain where I can have him and that what she was doing was discrimination. Then the older gal doubled down and didn’t know what she was talking about either. Extremely disgusting display of what Jimmy Johns stands for.
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Steve R
Service was terrible and the sub wasn’t all that great either. Far cry from what they used to be. Guy at the drive thru window didn’t even say anything, just stuck his hand out for payment. Gave me card back and then my food and mumbled “have a good day”.
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John Bullock
The food was good but the delivery driver is a total creep. I would suggest going into the store for pick up as I would not trust the driver around any females or children.
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OH2TNMom
You changed your hours from 9 that is still posted online, to 8pm-posted on your window…found that out months ago when drove in to get subs…you were closed. Tonight, drove from Bremen to Lancaster to get food, Saturday night…7:30pm. Lights still on, on menu to order. No response. Crickets. Nothing posted. Drive up to window. NOTHING POSTED. Store dark. Call ph# listed on site…just rings, cannot leave a message. So leaving on here, on reviews. Wish I could charge you for the gas it costs me to get here, it’s expensive these days. Won’t be back. This is strike three in customer service with you. First two times let it go…now done.
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Mario Faz
Takes a little longer in the drive thru but food is always fresh and tasty. Plus free extra veggies!!!
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Paul Hackworth
Love food. Sandwiches getting pricy but everywhere. I’ve been using online to order. Works great!
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Marcia Gordon
I love Jimmy John’s, but this is like the fifth time my sandwich was totally wrong. Veggie sandwich, add pickle and onion. There was no lettuce or cucumbers on it, so I went back in and they made me another. Still no cucumbers on sandwich #2! Last time they gave me a sandwich with turkey and bacon and I don’t eat meat! Time befor that it only had lettuce tomato and Mayo. This is getting ridiculous.
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LDS Smith
Tried to order a Jimmy John sub on line at lunch today. Got to window and the store never got the order. The guy and 2 ladies were very nice about it and said it might have not printed out yet, so we drove around and got back in line. It’s always these same 3 people working, they are always slammed with orders, and always very polite and helpful! They made my sandwich anyway and I thanked them profusely (it was delicious). Stop by and get a sandwich, say hello to the crew!
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