Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 242 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
117 Tommy Henrich Dr NW, Massillon, OH 44647
Phone: (330) 880-0550
Hours
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
Photo Gallery
Reviews
Hilary Buckwalter
Stopped in today. Door was locked. Went through the drive thru, straight chaos. Handed me the sandwich without a bag, the receipt flew into the wind, said their rewards were “down” & I also tried to purchase a gift card which was also “not letting them do” Offered me to stop in CVS to get one. I usually love their sandwiches & this was pretty dry. All in all a bizarre experience!
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Zulu
I had a pick-up order for a few sandwiches. The staff was friendly and the food was good. Better quality than Subway but also higher prices.
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Sam P
Asked for oil and vinegar got my sub without bag and the whole sub is literally drenched in oil and vinegar on the outside…never again.
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Susan Childress
I have avoided most fast food restaurants for the last five years or so due to the poor attitude and quality of staff. They usually leave me frustrated and basically in a sour mood.This evening I thought I’d bite the bullet and try a sandwich from your establishment. Can’t begin to tell you how your employee Bobby renewed my faith in mankind !! By the time I made my selection and proceeded to the window I just wanted to hug him. .. He deserves a raise or at least a BIG gold star !! Don’t loose him because I’ll be back !! Thank you so much !! Susan Childress
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A R (AR)
This Jimmy John’s is amazing. So quick, friendly people, and clean restaurant. The delivery is great too. Once, I had delivery to my office and timed it for fun and from the time I placed the order until I received it was only 6 minutes!!! There have been once or twice, where my order was slightly incorrect with delivery, but not anything worth being upset about. Definitely a 5 Star location.
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UFW
Freaky fast and freaky nice. I ordered a coke yesterday and the young man at the drive thru loved my sunglasses so much he gave the coke to me for free, at no charge. Now that’s great customer service!
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Richard Little
I can’t say enough good things about the delivery drivers for this store. Of all the stores I have dealt with, since moving to Massillon and ordering from the Massillon store, I have never had delivery drivers that was so professional and courteous. They always have a smile on their face and have a positive attitude when speaking. If more of the stores would have THIS kind of drivers working, it would definitely not go under appreciated. Thank you so much for have such pleasant employees working there.
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Mercedes McAllister
The staff is pretty friendly. But this has got to be the slowest Jimmy John’s around. They are definitely not so fast that I’ll freak. The food is good, but somehow is messier than other places. The chocolate chunk cookies are good, but every once in a while I get one that is harder and tastes burnt.
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Jaime Hamilton
Always consistently good and fast service. We always love to grab ours from here and warm them up at home, since that’s not an option in store. Service is always great and friendly. Thank you!
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lindsay coram
Placed an online order at 915 am to be delivered at 11am to my place of employment as 11am is my lunch break. My lunch break is only 20 minutes long. At 1116am the delivery driver finally pulled up. I called the store to complain and I was told it wasn’t there fault because they had a large catering order as well. A phone call woulda been nice since I didnt have time to eat my lunch today. Also I ordered a sweet tea. It says sweet tea on the lid but its definitely cherry coke in the cup and ive been Trying to keep pop out of my diet, complete fail jimmy johns!!!
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