Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 84 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
1234 N Eddy St Suite 107, South Bend, IN 46617
Phone: (574) 277-8500
Hours
| Sunday | 9:30 AM–10 PM |
| Monday
(Labor Day)
|
9:30 AM–10 PM
Hours might differ
|
| Tuesday | 9:30 AM–10 PM |
| Wednesday | 9:30 AM–10 PM |
| Thursday | 9:30 AM–10 PM |
| Friday | 9:30 AM–10 PM |
| Saturday | 9:30 AM–10 PM |
Reviews
Ashley Chase
Ordered and had delivery to Frank Eck Stadium. Staff was nice and food came in about 20 minutes and the order was correct. This was very expensive for sandwiches though. It worked in a pinch and I would order here again.
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Tim C
Great experience. Freaky fast service. My sandwich was finished before I finished paying.
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Debbie Sasse
We pre ordered the night before for 12:15pm pick up. It’s now 1:55pm and they said 8 people are in front of us.
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Jodi Jones
Horrible experience! Would give less than 1 star if possible. Wanted to have a special Birthday lunch for a co-worker so a few of us decided to order lunch in. We placed the order at 9:32 AM. When we sat down to eat, the bread on all 4 subs was hard as a rock. They could bairly be cut with a Rada bread knife. A gal named Jonaziah took the order initially. We called back at 10:08 to let them know how awful the bread was this time speaking with a Miranda. Miranda put us on hold to “go find out what happened by speaking with Jonaziah. She then gets back on the phone and stated “So what do you want me to do about it”? We stated we needed to go talk with our coworkers to ask what their preference was and would call back. We decided on a refund so called back at 10:17 to ask for a refund. We ask for the name of the manager and was told it was Jonaziah and that she had just left the store. We explained the bread was hard as a rock and was assured it was made fresh this AM. When we explained how poorly we had been treated this entire situation Miranda then stated Jonaziah left nd that she was in charge now. Miranda stated “we will refund the card and it could take 3 days and that they wanted back the uneaten portion of all 4 sandwiches”. We stated it was paid with cash. We were told that it would be 10 min for our refund to arrive. 30 minutes later our refund arrived. This being a different delivery person. He immediately made statements regarding the conversation that was held with both gals making statements like “our bread is made fresh daily and what to do to escalate the complaint”. He hardly had enough cash to refund the money. Obviously there was a conversation at the store regarding our experience as he came in on the defense. I have video of the hard bread on all 4 sandwiches that I will post if needed or stop in store to show or would also be happy to share with any higher up who may consider correcting this awful situation. Our coworkers Birthday lunch was ruined and we were treated rotten. Shame on you!
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Zach McCormick
The lady in drive helped me out with my app that I just downloaded and was overall great service
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Ashley M.
I ordered at 7:14. The delivery driver dropped my food off to the house across the street. When I called they said the manager said they would remake it and send the driver right back out. I have to call at 8:13 , while sitting outside sick with covid so they don’t misdeliver again. They tell me it’s going to be another 15 minutes. This is the worst service I have ever had at a Jimmy John’s. I had to beg the manager for a partial refund. Nobody should have to pay for this kind of awful service. I called again because my sandwich wasn’t cut, I was missing napkins and didn’t get the onions and extra mayo I ordered and paid for. The manager said they can’t give a full refund, mistakes happen and he hung up on me. I sent this and more comments to your corporate feedback center. I hope they retrain the very poor management staff.
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shaggy 505
Fast and reliable, friendly staff! Their delivery is spot on also.
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Julie Gattenio
Has saved me more than once during a very late night. They usually do deliver very quickly.
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Tom Walls
Most of the time good and fast. So I was surprised when I got home to be sold a sandwich used with stale bread. It was really hard to chew and the sandwich ingredients tasted funny. I would know, I get the same thing. I shouldn’t have to try my sandwich at the store to check for good quality. Sadly, my sandwich turned into dog food. Hopefully, workers learn to serve ingredients that they’re known for, good quality sandwiches.
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ralph caldin
Been here 4 times in the last 3 weeks and always got great service…little chincy on the lettuce but I just ask for extra…friendly staff
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