Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 236 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1863 E Apple Ave, Muskegon, MI 49442
Phone: (231) 773-0168
Hours
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
Reviews
Brett Heppler
#5 Vito with peppers = da best!
… more
Ronda Ruf
I ordered a large group order a week in advance. It was to be delivered at 1230. I called at 1220 telling them we were ready and could be delivered at anytime now. They said “we are finishing order now and would be there soon.” At 1235 I called because on the the App it wasn’t even out for delivery??? They said they “were finishing order now “??? We didn’t get order until 1. Our kids had 5 min. Too eat. And I ordered all toppings on the side. Sandwiches plain. They all came with tomatoes and lettuce. There was no extra toppings. No Jimmy mustard. And the Sandwiches were supposed be cut in thirds which the size it was obviously cut in fourths. We were so disappointed. No ever apologized or anything. So dissatisfied!!!!!
… more
Cirila Phillips
Both sandwiches that I ordered using the app were wrong. The workers need to slow down and look more closely at what they are doing. Very unsatisfied customer here.
… more
Bill Sias
The unwich is a low carb life saver. I’ve never been inside the store, online order and drive through pickup is a time saver.
… more
Alicia Morse
We ordered Jimmy John’s for our game night. As adults we have been drinking, that is why we ordered the service to be delivered. When I got my order, they had totally messed up the entire subs. I asked for no Mayo because I have guest who are freaked out about Mayo. That is why I asked for packets on the side for the guest who prefer Mayo. I also got no tomatoes because another one of my guest don’t like the flavor. I called them to see if they could do something. They told me that I have to bring the sandwiches back. I told him unfortunately we have been drinking and there is no way I was going to drive or allow my guest’s to drive. That is why we ordered subs to be delivered. This was a $52.00 order and I can’t even feed my guests…… the smart thing they could’ve done would make the food and then bring me back the box and I’ll give them back the box but they couldn’t do that because of a delivery fee…… lost me as a customer. Truly pathetic service.
… more
Marissa Wood
Placed an online pick up order to try to be sure our order was correct as the last few times we’ve gone our order has been wrong. We got home and one of our sandwiches was made completely wrong. I called so we could get it remade. We go all the way back there to get the remade sandwich and it’s still wrong, this time ingredients that come on that sub are not even on it. So we asked for the rest of the ingredients and went home. Just frustrating as it was not a crazy difficult order. This was supposed to be a birthday treat for the person whose sub was made wrong. A good 30 minutes of our time was wasted because of this.
… more
Thunderbird1717
I would rather give these guys $ over Subway any day. A pro tip Is to get the biggest size and split it.
… more
Steve Standfuss
Fast, great fresh ingredients! Good crew keeping in going!
… more
Randall H.
I love this location. No idea what problems people are having here. Im here twice a month or so… In and out, freaky fast.
… more
K A
I frequent Jimmy Johns because it is normally fast and great customer service. I was on my lunch break and had a horrible experience. I will not return to this location. I ordered food then find out only taking cash. Okay that is not a problem. Not the fastest for being “freaky fast”. Again not a problem. I get back to work open my sandwich and there is greenish/gray looking mold on the bread. I was so disgusted. I showed coworkers who agreed it looked like mold. I called the store to make them aware. The manager doesn’t have experience in customer service just saying, “it’s gray powder we use on our pans” and was very short. As if that makes me want to eat my food knowing gray powder is all over it. I called another more professional jimmy johns to confirm it was powder and food safe and they confirmed it was powder used on pans but stated if gray powder was all over my food it was from improper food handling. Then they apologized for the experience at Muskegon and for the location being under different ownership so they couldn’t do anything.
… more
… View more