Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 179 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1233 Leonard St NE, Grand Rapids, MI 49505
Phone: (616) 458-7704
Hours
| Monday
(Labor Day)
|
10 AM–10 PM
Hours might differ
|
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
Reviews
ben berry
Waited 15mins in the drive thru for the cashier to mess up my order twice…then called the manager cause my sub was wrong again when i got home. He said they would deliver me my correct sub……30mins later im still waiting. What a joke, never going there again
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kachow 😀
amazing staff, we came later in the night and the lobby was closed so we went in the drive thru. the man that served us was kind and apologized for “sounding mean” even though he was so sweet. he also offered us a free cookie, which we took up the offer, amazing and kind staff!
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connorjfk suaréz
Daniel, was his first day and i was his first ever order, asked me how he did because i was his first customer. he did absolutely wonderful. he asked everything he was supposed to ask, and put a smile on my face in the meantime. it made me ponder back on old times when i used to work for JJ’s. thank you daniel! keep up the hard work my friend. -connor
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Tyler Schultz
Horrible at reading instructions for even the simplest sandwich modifications. Half the time I’ve ordered I’m missing some meat or an additional topping completely while the sandwich looks like it was punched like a McDonald’s burger. Wouldn’t recommend delivery because of this.
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Frederick Love
So last week I brought a sandwich back because it was the wrong one. I paid for a Bootlegger club. But instead i got a Billy club. There was a lady with colorful hair that asked if she could help me and i said yes. I have the wrong sandwich. I told her the wrong sandwich i had. And was hoping to come and get the right one. she was very snappy saying we can’t take that back but what was the sandwich you wanted? Her attitude was very nasty. I don’t recommend anyone to come to this jimmy johns. They mess up orders. Attitudes are terrible there.
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Jacob Robles
Absolutely the worst jimmy johns I’ve ever been to. They did not get even the most basic order correct. Really disappointed I spent my money here.
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Crystal cutts
This place is horrible! The service is terrible. Some but not all the management team is horrible as well. The lady jenny that took my order at the drive-thru messed my order up on several occasions. They need to have someone new taking orders. The manager Jason should be fired from Jimmy johns permanently! He has no management skills at all. Came in to mention that I need to speak to a manager and he said he was a manager. He was very bossy and disrespected. Maybe I need to call corporate. The other managers there are very professional, kind and very respectful. This jimmy johns will lose some good customers if they don’t get rid of the manger Jason.
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Wat Dat
I can honestly say that this is the best example of the franchise I’ve ever visited. You walk in the door and you’re greeted with beaming smiles, and no line to wait in because they’re so fast. Thanks to the employees for brightening up my day whenever I visit. You guys rock!
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Megan Stoken
Got 3 sandwiches and every single one was wrong. Ham instead of turkey on the club lulu, unwich was wrapped only half way with lettuce, and the roast beef sandwich was missing tomatoes. Not coming back
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David Austin
Great place to go on break. I never spend more than 10 minutes in the drive through.
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