Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 147 reviews, the restaurant has received a rating of 2.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
18900 W Bluemound Rd, Brookfield, WI 53045
Phone: (262) 901-0300
Hours
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
| Saturday | 10 AM–8 PM |
| Sunday | 10 AM–8 PM |
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
Photo Gallery
Reviews
R D
21 mins from the time I ordered to the moment my order arrived! I would say that’s fast!!!! I love this location. I order lunch frequently while working and the food is always best quality and fast! Thank you Jimmy John’s!!
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M
Ordered just a few blocks away – after an hour, called & they said it was on the way. Another half hour later, still did not show up. Ended up having to cancel my order. Might want to change the moto.. I would not order here if you are expecting to get your food timely.
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Amanda
Freaky slow. Ordered lunch 2 days in a row and it took over 1hr for my food to be delivered. This is ridiculous. I only have so long to take lunch during the work day. I will not be ordering from this location moving forward.
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Emily Barabas
Holy heck. Me and my sister went here and tried to order. The dude behind the counter was rude beyond belief. We wanted to confirm our order, dude said “you’re big girls, you don’t know how to order?” When we expressed our disbelief and anger, dude started cussing, calling us super rude and explicit things. I’m not exaggerating when I say he literally went crazy. Even the manager couldn’t control this employee. We left shaking and my sister even cried. If this is the service JJ Brookfield gives, then I’m scared for future customers. On a good note, the manager was nice about it, and tried to be apologetic for his employees behavior.
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Clyde Greeson
I am a former employee of the Brookfield location of Jimmy John’s. This location was a terrible company to work for! They withheld my last paycheck saying they would send it priority Mail and I have yet to receive it after 8 days! I also spoke with their corporate manager Chad who explained to me that they will not be paying me my back pay due to a mix up with payroll! The kitchen at the Brookfield location is filthy! I strongly urge people who read this not to eat at this location. I am a former chef with the sanitation degree and I was appalled at how filthy their kitchen was! I will be hiring an attorney to sue for back pay. Jimmy John’s is a terrible corporation to work for!
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Dorothy Snow
I completely understand that there’s not enough workforce, but this store continuously has freaky slow delivery…like 45-60 minutes late. While I understand drivers don’t show up…you need better customer service to call people and let them know. I would’ve even gone to pick-up. Even ordering online and picking a time still doesn’t guarantee good delivery time. Terrible when you call to follow-up and the person indicates there’s no way for them to track when the delivery will be made only that it is out for delivery. A sorry and have a nice day comment = a screw you. Well, you just lost another customer. How about that?
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Kim Felker
I can’t see other reviews so I don’t understand why this location is bad. I order pick up every time and I’ve had no problems.
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Kim Johnson
My co-worker and I decided to give this Jimmy John’s another chance as it usually takes over an hour to get our food delivered and it usually is incorrect. Well, same thing happened today. Over an hour to get our food and my sandwich was wrong again. Email confirmation and receipt were correct, sandwich was not. And the service is horrible. My co-worker and I both called to try and check up on our order. We were placed on hold before we could speak and then hung up on a few minutes later. Absolute the worst Jimmy John’s we have experienced and we will not order again from here.
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Sean N
I have been here a few times now. The service is quick but the subs and the meat are low quality. Expect to pay $10 or more for a sub, Chips and a regular drink. Turkey is full of dark spots. Ham is very salty.
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Maria Ertmer
Anytime I order it takes over an hour. Today I decided to order at 8am and make the delivery time for 10:45am because of a time constraint I have. It is 11am and its not even out for delivery.
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