Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 178 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
563 S Arizona Ave, Butte, MT 59701
Phone: (406) 299-3933
Hours
| Monday
(Labor Day)
|
10:30 AM–9 PM
Hours might differ
|
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
Reviews
Shea Breining
Worst customer service out of any jimmy John’s we’ve eaten at. Not polite or professional at all. Wouldn’t take our money at the window for nearly 10 minutes. Nothing freaky fast about Butte Jimmy John’s, we ordered 3 subs and we were the only customers at the whole store. Kids just standing inside talking instead of working. Whoever is managing this restaurant needs to step it up. Very disappointed in our experience here. We waited 30 minutes for our subs and all 3 weren’t made right.
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Nicole R
One of the tenets of Jimmy Johns is ‘Freaky Fast’, because otherwise there’s no freaking point. It should not take 2 hours (!!!!) to deliver a sandwich less than 5 minutes away. Either hire an appropriate number of employees or be prepared to refund orders.
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Justin Tardy
This winter my wife ordered jimmy johns semi frequently. As I was working midnight shifts and she was pregnant and taking care of my two year old. The delivery boy had the audacity to call my wife and complain about the “2 foot of snow” he had to walk through and asked if she “took care of it yet”. Absolutely one of the worst customer care experiences of my life. To add I am 100% disabled and there was maybe 2 inches of snow. I wish he would’ve called me as the outcome of the call would’ve taken a different turn.
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Stephan Domer
Went there lastnight with my husband myself and our 2 daughters. My oldest and my husband got good poisoning. Had to take my daughter to the hospital and my husband. They should really check their produce because it was left out all day because we went there in the evening. I’m very disappointed we won’t be eating there again
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Andria Cheever
The staff was very friendly and helpful. The food was fantastic! The atmosphere was slightly noisy and the music was dreadful (personal opinion). The dining room could have been a little cleaner. It seemed like most tables were not clean.
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Lynn Shrader
Good food, but they should fix the website, even if they don’t control it. They pay for it. If they say they open at 10:30, then open at that time. Not 11. This made it so I don’t get a lunch, as our team waseaving for state at 11. I didn’t get other food, as they say they open at 10:30
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Leah Rintala
Wonderful customer service! Very clean, great food. The guys were all awesome.
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zaba mundo
I like Jimmy John’s but this is the worst one ever. Extremely stale bread. Incorrect order. Somehow waited fifteen minutes even though there was only one other customer behind me.
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Jason S
Just payed $8 and gave a $2 tip for the smallest sandwich I have ever seen from here. It also looked mangled. When I asked if I could get roast beef instead of bacon on my Jimmy Cubano, a guy with a red beard told me it would be an extra $2.75 extra, seemed high, so I asked to just have it regular, then the guy in the red beard tried to charge me the extra anyway, and was really rude about it. I have been coming here often, I think I won’t be anymore.
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Kiira B
Sandwich delicious, but terrible customer service and definitely not freaky fast. I ordered on the app yesterday at 12:45 pm from the Starbucks parking lot. I then went into Starbucks without a mask where I was pleasantly greeted by the staff and a sign that said it is “great to see you”. I used their restroom and picked up my drink and then drove the 7ish minutes to Jimmy John’s. When I arrived at Jimmy John’s there was not another customer or anyone in the drive through. When I walked in, the 3 employees appeared to just be standing there, and then one of them said “ma’am you can’t be in here without a mask”. I said I was just picking up my to-go order (which at every other Jimmy John’s I have ever been to, is just sitting on the table/shelf, etc next to the door ready to go). The guy repeated that I couldn’t be in there without a mask and that I could pick up my order in the drive-though. I said I would do that, so I went out, got in my car. At that time another customer pulled into the drive through to order so I pulled around them and went directly to the window. The guy by the window was now taking the other customer’s order so I waited. After a minute or 2 I tapped on the window, figuring one of the other employees could hand me my sandwich. The guy taking the order gestured 1 minute with his finger. When he completed taking the other customer’s order, he PULLED UP HIS MASK (which had obviously been pulled down while he was talking into the microphone), and said that my order wasn’t ready yet. I waited at least another minute before he finally gave me my sandwich. It was probably close to 15 minutes from the time I ordered and they definitely weren’t busy. There is not a mask mandate anymore and I understand that businesses can set their own policies, but when your own employees don’t follow them, yet require your customers to I think it’s ridiculous. I won’t be a Jimmy John’s customer again until I don’t have to cover my face to be seen in your store.
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