Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 87 reviews, the restaurant has received a rating of 3.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2047 Milwaukee Ave, Riverwoods, IL 60015
Phone: (847) 947-8932
Hours
| Sunday | 10 AM–9 PM |
| Monday
(Labor Day)
|
10 AM–9 PM
Hours might differ
|
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Photo Gallery
Reviews
Evelyn Grande
This JJ location is going from “Freaky fast, freaky fresh, Jimmy John’s, freak yeah!” to “Freaky SLOW, freaky RUDE, Jimmy John’s, freak WHATEVER!” Rude rude and rude staff, unprofessional, worst customer service ever, I don’t know what happened to this place, it used to be freaky awesome. We placed a large order today to be delivered at noon, it didn’t get to our office until 12:35PM, I called the store a few times to inquire about my order and the guy who answered the phone was short, rude unhelpful and very unprofessional, he didn’t even try to find out where my order was, the only thing he kept saying was “we had many orders scheduled to be delivered at the same time” not my problem, fix your system to provide better service to your customers, he offered no help but it gets better, the girl who delivered our food was just as rude, unfriendly and unprofessional as the guy.. I was very disappointed, I also noticed the receipt stated “DELAY” not sure what that means but if they decided to delay my order, a courtesy call would’ve been nice.
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Jayde Ficks
Came in person with my grandparents – their orders were correct but my order was wrong. Not sure how a club lulu was heard as a country club, but that’s what I received instead. Tried calling twice, no answer. If someone can offer me a refund, please reach out.
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Eric Avila
Placed an order on 6/16 around 7:15pm. Someone from the store calls me about 10 minutes later asking if I can meet the driver outside because his phone wasn’t working. Fine, I agreed to. At least he called ahead and let me know. Before I hung up on him, I asked him if he could please make sure my sandwich is cut in half like I specified in the instructions and he said that it is cut in half.
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Douglas Wiegmann
Did a in store pickup order.
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Brian Langkan
I visited this Jimmy John’s location for lunch on a weekday. There was the usual lunchtime crowd from an array of local businesses. I walked up to the counter and placed my order. The lady took my order and as I was in the process of paying, took a phone call for a phone/computer order and never returned. My sandwich was called out by the sandwich artist while I stood at the cash register wondering if my payment went through, if I would get a receipt, or if the lady that took my order would even acknowledge my existence. Nope. So, I picked up my sandwich and spent the rest of the afternoon in a state of confusion. Welcome to another episode of…. The Twilight Zone.
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Stacie Payne
I’m here now 10:15 am. google says it opened at 10. Door is locked, no one inside. No hours on the door. Lights are on. Drive out of my way to this location that opened at 10.
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LegendsNeverDie Jewelry
ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!!
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Buddy F
You have a mandate that literally ends tomorrow. Less than 24 hours. And you want to throw out a paying customer in a completely empty restaurant over a mask? I get it. It’s a mandate. That’s fine. But there is a way to say something to someone, and then there is THIS. The employee that works here. He had the audacity to tell me to go outside, and call in my order. I would’ve been in and out in a matter of 2 minutes. But instead I sat there (maskless) for about 10 minutes arguing with him instead. That’s the common sense these people have. Pathetic and just overall rude. I don’t know when treating people like people became so hard, but it’s not right and this all comes down to management. As you can see from every review on here.
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Chris Vanderwiel
STAY AWAY! Customer service was just terrible. The manager clearly does not care. They made my sandwich incorrectly. When i pointed it out he tried to accuse me of ordering it incorrectly. He was so argumentative i asked for a credit and left. There are way too many sandwich shops to choose from for this type of service.
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Mark Tu
Called for delivery and they said my address is out of their delivery zone. 1.9 miles away and it’s “outside of delivery zone”. I tell them that it’s literally 3 minutes away and person taking my order finally decides to take the order. 25 minutes later, get a call from possibly the manager and he tells me he’s going to have to cancel the order because it is outside of the delivery zone. Tell him it’s literally 3 minutes away. He says, “sir, I’m looking at your address right now and it is outside of your delivery zone. I’m cancelling your order.” What kind of outdated system do they have? Could they not have just used google maps to think, “oh, this guy is actually pretty close”? Also, why did it take 25 minutes to receive a call from a “freaky fast” restaurant?
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