Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 170 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
308 E State St, Rockford, IL 61104
Phone: (815) 977-5372
Hours
| Sunday | 10 AM–5 PM |
| Monday
(Labor Day)
|
10 AM–7 PM
Hours might differ
|
| Tuesday | 10 AM–7 PM |
| Wednesday | 10 AM–7 PM |
| Thursday | 10 AM–7 PM |
| Friday | 10 AM–7 PM |
| Saturday | 10 AM–5 PM |
Reviews
J. P.
The food was ok — I mean it’s a sub shop and I got a Turkey Tom — the safest thing on the menu.
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Kaycia Zimmerman
Downtown JJs what’s up with this?? I was appalled to discover the quality of the lettuce that was on my sandwich. Multiple pieces were very brown and spotty. The quality of the produce on your sandwiches should be on the top of the list of things to make sure are good to go for your customers! Do better!
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ANGIE R
While our sandwiches were amazing we ordered combo meals and got their chips. All 3 bags of the chips were disgusting. Not expired but the chips all stuck together and weren’t even appealing in taste. Not crunchy at all but more of moist soggy blobs.
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Kendahl Deron
When i walked in there were only two workers, neither of which welcomed me in, not even a hello! The worker at the register(no name tag) was horrible. No smile, no thank you. The music was insanely loud, i get it was pretty empty so that’s not a terrible issue, but i could hardly hear the worker. I love jimmy johns, but this location was drab to say the least. Good food though.
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James Wright
It’s a Jimmy John’s. One of my favorite places fast and easy. This one isn’t quite as clean as some of the other ones but not bad. It’s always nice to be able to go in and get my usual being in and out really quickly.
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Angelica Alvarez
I always order at this location since it is just a block away from my office. I ordered at 3:32 PM and 4:29 my order still has not arrived. So I canceled since I will be leaving in one minute. I was transferred to manager who is very rude. No apology, rather he just said “okay I will write it down. Thank you.” and hang the phone at me. Not taking what my name is, or my order number is. I did go to the corporate and e-mailed them regarding about this just to make sure that I will get my refund.
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Christina Bracken
Manager was rude on taking my order then hung up on me before I completed my order. I called back to complete the order and he hung up on me again.. Told me my order was complete and that’s why he hung up on me So whoever is the manager at the East state location downtown I hope you have a blessed day and maybe find a new career.. 0 stars
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Nino Enna
Ordered a sandwich online and was charged twice for it. When called JJ’s I was told that it was the banks issue and not theirs. ABSOLUTELY not helpful and was very rude on the phone!
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Demonic JoJo
THEY NEED TO CHANGE THEIR HOURS ON THE WEBSITE! THEY DONT EVEN OPEN AND CLOSE AT THOSE TIMES !
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Masedonio Saenz
I called to order for delivery. They took my order gave me a total. Then 5 minutes later I get a call from the manager saying oh I’m sorry the girl that took your order is new and your not in our delivery area. I live 1.7 miles from the location! Then the manager says oh if we do the delivery our owner will get fined by corporate! So ridiculous!! Very poor customer service! My order was gona come to $66 wich was totally fine. But they won’t deliver
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