Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 101 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
12565 IL-143, Highland, IL 62249
Phone: (618) 651-1365
Hours
| Sunday | 11 AM–9 PM |
| Monday
(Labor Day)
|
11 AM–9 PM
Hours might differ
|
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
Reviews
Jonathan Ohrt
I agree with Lance Litteken; this franchise needs help.
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Caitlin Thompson
The staff at this location is lovely. Jeremiah took my order today and is always so upbeat. The woman that gave me my food at 12:30 on 9/1/22 was super kind. I always enjoy this JJs, but this experience exceeded my expectations.
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Carol Fehrmann
I love your bread, you got that right, and you provide plenty of lettuce and various other veggies, but when it comes to the protein,… you skimp. Because of the said love of the bread, I have frequented Jimmy John’s for yrs, but no more. After last weeks Beach Club, sandwich, with not enough turkey for my liking, I was promised Avocado and instead I got a teaspoon of guacamole, today I ordered a Totally Tuna, and got lettuce, cucumbers and tomatoes with a tablespoon of tuna salad, so wet the liquid dripped diminishing it further. So goodbye Jimmy John. If I ever have a craving for your bread I’ll get over it.
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Joe Ogle
Freaky fast more like freaky last. Never delivered my food lol
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Lance Litteken
Went into the restaurant and stood there for 10 minutes as the only customers in line waiting to put an order in. About 5 employees were there, but only a few were actually working. One was running around feverishly and was very rudely yelling at the others. Not once did they even acknowledge us or tell us they’d be with us in a second. We eventually got fed up and left without ever even being spoken too. I understand times get busy and good help is hard to find these days, but this was customer service at its absolute worst. I love Jimmy John’s, but this was an embarrassment to the franchise. I’d give this location zero stars if that was an option.
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Jonathan Sullivan
The delivery driver couldn’t find my address. Didn’t even drive down my street looking for it. When I called, it took them nearly 90 minutes to resolve the issue. I was told I had to either accept food that was 90 minutes old, or I was out of luck.
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J B
Food’s what you expect, people are friendly. But this store does not participate in the “so fast you freak” slogan. Very, very slow delivery in a small town. Hasn’t gotten better in the past year. I have yet to receive any order in less than 45 minutes from the time the driver left the store and I live 5 minutes away. Food is routinely off-temperature when it arrives and I have yet to receive bread that wasn’t stale and hard.
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Colin Fruend
When the menu states that all sandwiches come with lettuce and tomato and you order something that clearly doesn’t have those listed. Don’t expect them to fix it or give you a new one because their “company policy” dictates that we as the customer know what we order when we order it. Even though it clearly states UNLESS OTHERWISE CALLED OUT on the menu. Needless to say, I now have a $16 sandwich and nothing to eat. Thank God for Jimmy John’s. Sad excuse for a sandwich shop. Won’t be returning.
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Heather Devaisher
Ordered Jimmy johns today to eat on my lunch break. Driver delivered my food to the wrong door and LEFT IT OUTSIDE. He didn’t ring the doorbell or call to let someone know he dropped it off. I called them 3 times to finally be told which door he left my food at, and after searching literally every door we have here at the daycare. I spent half my lunch hour just trying to figure out where my food was. And the food isn’t even that great and its expensive! 21 dollars for a meal for one person. Never again. Subway is way better!
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Justin McLaughlin
Been going to this location since it opened. They always seem to maintain quality people which is hard, especially in recent years. Had a COMPLICATED order today with eight different sandwiches. It was 100% correct. Good example.
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