Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 124 reviews, the restaurant has received a rating of 3.2 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2321 Cross Timbers Rd Ste. 425, Flower Mound, TX 75028
Phone: (972) 539-8689
Hours
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
Photo Gallery
Reviews
Mel Carver
It’s possible the team member that took our order was not ‘feeling it’ that day. However in that position dealing with customers face to face, she has to find a way to do better. Her facial expressions came across like we were inconveniencing her by placing a simple order/spending money there, she mumbled quietly while communicating with us, and just oozed of negativity. The speed of getting the sandwich to us and the taste of it was good.
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Sapier Lam
Had a terrible experience here, other locations have pretty good service so I was expecting the same but this location was so disappointing. I don’t usually stay inside and eat but my husband was off that day so we decided to have a sit down lunch. Bad mistake. As soon as I walked in the employees behaved strangely. The sandwiches seemed to be less filled than other locations I’d been to. While we were eating one of them kept making annoying sounds just to be annoying and then all of the workers decided to hang out, talk and laugh loud beside us. It just looked like a hangout time and we felt uncomfortable trying to have a peaceful lunch. The tables all had food debris and looked like it hadn’t been cleaned at all. We were the only ones there so I could tell no one was cleaning any tables they were all dirty. Needless to say we won’t be eating here again or ordering to go.
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Mike Simmons
Hard bread and little-to-no filling.
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Taye Chadwell
I placed on online order for pickup in the store ASAP. I arrive at 7:10 and say my name to the girl working the front. She said they didn’t have my order and proceeded to ask if I ordered it to the right location. I showed her my confirmation which had the location and proof of payment for the order. She then says “Uh I think that’s this location…” She works there and doesn’t even know the address??? Then she just looks at me and says “well sorry we don’t have it.” I said well my card has already been charged, what am I supposed to do. She tells me “I don’t know.” And I repeat that I had already been charged for the order so I need my sandwich. She then looks up my order and finds it and realizes that their receipt printer was jammed. Can’t believe this worker was about to let me walk away with no food and a paid for order. She didn’t even apologize. I would also like to add that they had the store almost completely closed down 2 hours before the closing time and acted like I was a hassle for this.
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J Mitch
Hawk, Jeremiah, Dom and James wow! these guys were at the Top of their Game. I was totally impressed with with the level of to Customer Service these guys provided. Thank You Jimmy John’s for having Employees who care about the customers experience. Great’ Job! Guys
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thomas cochrane
I like Jimmy John’s, but this location is terrible. I ordered what I typically get, the Pepe. The bread was hard as a rock. Terrible customer service. The place smelled bad. I went outside to eat. I tried this location a few times. Just gets worse. Needs new management!
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Nick
Every time I walk into this location I am greeted by young staff that looks annoyed I just came through the door. I’m not expecting excellent customer service from a sandwich place but at least make your customers feel welcomed.
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Gena Chappell
Very helpful and everyone was busy working on orders getting them ready and out the door
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Sierra Carstensen
I went at 8:20pm. The place was spotlessly clean, and the staff was friendly. My sandwich was very tasty. I told the manager I was impressed with how clean the store was because I figured it’s nice to hear some positive feedback for a change.
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Tony Wragge
After deciding to write a review; I looked over the other reviews and this location is right on par with 99% of the other reviews. Except, I gave it 2 starts rather than one.
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