Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 185 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
9079 Katy Fwy # A-1, Houston, TX 77024
Phone: (832) 925-8598
Hours
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 11 AM–8 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
Photo Gallery
Reviews
Adriana Garcia
I stop by at least weekly on my lunch break. Staff is always super friendly and crazy fast. This location gets a lot of entitled, “polite until I don’t get my way” kind of customers. It’s the area. I see how rude people are to staff while I sit and enjoy my lunch. Staff never loses their cool. Today, the customer in front of me completed her order, returned and interrupted my order to ask the staff for a large drink cup. Which she didn’t pay for. She told the gentleman who took her order that whatever she ordered didn’t matter. She needed a large drink. Period. He very gracefully handled this customer and situation. Offered to correct her order and charge appropriately to which she rudely scoffed and walked away. He promptly returned to taking my order. Props to him! People can make it hard to keep up good customer service. Reward him, Jimmy Johns!
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TEXAS Charm
Service and food was fine.
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Lauri D. Bridgen
I usually order Jimmy John’s a couple times a month. Never disappointed. They make a great low carb option called an “unwich”. They always get it right and it’s always delicious! (and all that hype about fast delivery service… it’s legit!)
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Mikey Chiz
Service is fast and friendly! This JJs rocks! I usually get my sandwich in less than 30 seconds!!
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Barry Layton
Worst Jimmy John’s in the county. They had no bread available during the lunch rush. They then started building orders. Awful experience. Will never return again
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Kiley Vaughan
Spanish lady in there is disrespectful, I paid for add ons and she didn’t put them. Then yelled in Spanish cursing for whatever reason I’m not sure.
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Lizeht Ascencio
First time eating at Jimmy Johns and It was great! I don’t normally leave reviews, but there was a young man at the front named Eddie who was amazing! He took his time walking me through the menu and was so polite! He was so sweet and helpful and recommended The Cubano and it was delicious! Absolutely loved the customer service here and will be coming back! ♥️
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Todd Stupid
Well, even I have to say something, once in awhile, that isn’t a positive about a business. And I know a lot of you are going to disagree here. But I’m one of those people that doesn’t believe all this Mask Hysteria. I only wear the thing out of courtesy for others when I’m in a very public place like a grocery store or shopping center. We were recently at this location and just had a very negative experience with one of the associates barking at us about not wearing our mask. There was no lobby dining and we were simply sitting at a table waiting for our takeout order. The delivery associate came driving up nearly crashing into the curb in front of the business parking in a handicap spot which I did notice he did have a handicap tag in his window, but as he launched up against the curb slammed open the door and left it and then rushed into the restaurant I was still trying to validate why he needed the handicap placard. After a couple of minutes behind the counter he came all the way around the counter to where my son and I were standing and sitting in an empty booth along with only two other people in the entire lobby area waiting for our order. This person took it upon themselves to verbally Acosta us about our mask wearing my son had his on and pulled over both his nose and mouth and mine I had slid down under my nose, still covering my mouth though. The Jimmy John’s associate then indicated to me that I needed to pull my mask up I politely thanked him and said have a nice day and just continued looking at the story I was reading on my phone. This person insisted on suggesting/commanding several more times about raising my mask over my nose. Then threatening to tell the manager, who we had already had a conversation with before this delivery person had arrived, about another question that we had on our order. After several moments with this particular associate I finally snapped back and asked if they were the owner? He indicated he was not. I asked if he was one of the store management, again he said that he was not I asked if he was a shift leader or a supervisor of any importance whatsoever to the facility and he answered that he was not to all of those questions. So I finally insisted that he go away and leave me alone as I was not endangering anyone since no one was standing near me, except for him! As he had invaded my little six foot circle! About this time another member of the staff indicated our order was ready and we took our sandwiches and left the property. Well March 10th came around and the governor said let’s open everything up. So I was out last Wednesday and near the same location thought well I’ll just go over there and grab a sandwich. I walked in the door the staff all had their masks on and there were three or four tables of guests which none of them had their masks on. As I approached the counter to ask a question about a particular item, and associate insist that I put a mask on. I remind them what day it is and what the governor has indicated about the mask and they told me that their owner was insisting that everyone still wear a mask. I politely said I’m sure that the manager meant you as the staff and not the patrons of this store. the person pointed to a camera right in front of the cash register and said that they were keeping an eye on everybody and that included the guests and they couldn’t serve me if I didn’t put a mask on. I politely told the associate I was not going to wear a mask and to please pass that along to the owner that I would no longer the utilizing this particular location for my lunch, as I worked close by. So that’s why I’m giving the negative review. Nothing necessarily about the food of the preparation just that I’m tired of all of this hysteria about the stupid mask. There’s plenty of other places to go and have my lunch in peace!
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Meghan
3 stars because the sandwiches are good. I order here often from my near by work location. However today 2 sandwiches had something added or something missing that was clearly marked on the receipt. This is not the first time, but i always let it go.. I called management to let them know the mistake. I was asked if we wanted a remake. I only have a 30 minute lunch so I declined. There was no other offer of anything for the inconvenience after that.. very strange to not offer the customer at least something for the next time they order. Disappointed.
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Chani Blair
Customer service is definitely not a strength… So if you don’t mind being treated like a problem for ordering food, this location is for you!
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