Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 356 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
4730 Slide Rd, Lubbock, TX 79414
Phone: (806) 795-0800
Hours
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
Photo Gallery
Reviews
Diana Calderon
I just have to give this review pertaining to the female manager Jennifer. I have always loved Jimmy Johns but will never visit this location again. The manager was very rude and obnoxious! I asked for bag for my food and she told me to bag my own sandwich’s. What ever happened to good old fashioned service with a smile? Sorry, Jimmy Johns you’ve lost a customer. I’ll spend my money elsewhere!
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Kim Hall
Just Don’t. They have messed up on our orders more than once. Our bad for ordering again hoping it would be different. On this last order, they missed half the items on the sandwiches. We called to discuss and they originally offer to remake it – we said ok, great. They then immediately changed their offer and claimed they only had 1 delivery person who couldn’t come back to our house. What?! He sure got here “freaky fast” when we paid for the incorrect order. They would not refund our credit card but offered a small credit but to get said credit you have to jump through hoops to redeem it.
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Nancy Fields
Employees need to be at least a little polite instead of just standing in front of the register staring and not saying 1 word. WTH! And why is it always freaking freezing in here.
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April Lemer
I am NOT a happy customer. My first order was not right. They shorted me food, so I called and the manager said they would give me credit so I went back. I waited in the drive thru for about 30-40 minutes. They were rude and made me feel like I was a burden and, surprise, they still didn’t get my order right. I will not go back.
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Kathern Rodriguez
I love Jimmy John’s and we order for delivery quite frequently from home as well as from my office. Yesterday I called to place an order and was told my office was blocked from delivery with no explanation which I don’t understand as we had several individuals get deliveries from yall through out the week. I get a 30 min lunch so delivery is always alot more convenient then having to use most of my lunch to pick up. This is very disappointing
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alfonso calderon
I love Jimmy John’s. Only complaint is price is just ridiculous. $20 for a 16″ sub. Great sandwich but don’t think worth price.
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Larry Truelock
Manager ( female) was very rude! Was doing a service call to the restaurant at or just near lunch rush – 3 compartment sink clog, 1) – when I arrived right off the bat as I approached the back of the building where they clean out is the woman open the back door and announce that I had to move my van, apologizing I did so. 2)- After that I walked in the store threw the front and approached the counter access to the kitchen area stating ” ok ” I was ready to begin the plumbing investigation in a usual pleasant Manor noticing that despite the fact that I was there to unclog a 3 compartment sink and that the floor drains where ( as we were instructed) all clogged – yet none where holding or showed visible signs that they had been, so I was momentarily at a loss to understand the issue with a rather puzzled expression on my face and seen to be ignored. I indicated the need to speak to a manager. At which time the manager ( who was at the front sandwich making area ) turned to me at this time and said that we were going to behave like adults in the store and not like a five-year-old child? ( To be honest ) it took a minute to realize that she was talkin to directly to me, since the comment came out of no where and completely unprovoked? However I let the comment pass without response and indicated what my orders were there to do, to which she ignoring me and another employee ( standing beside her ) stated the plumbing issue they were having, that it was the same issue they had experienced prior ( I think ) a week or so about, though it took a moment to understand this from the guy, all the while the woman never spoke to me nor where there visible signs of a plumbing issue, I then asked politely if I could go to the back and out to the cleanouts ( since many restaurants back doors have security alarms that go off if opened and staff members said I could do so. At the clean out I easily determine the issue was there at which time several of the staff indicated to me that I could not block there drive threw with either my equipment or van, which given the location of the store was to do anyway, rather in a rude manner. However I let their behavior pass, I completed the service call which was found to be staff error by putting rubber gloves down drain clogging the drain from the floor drain to grease trap as before at an earlier visit as I earlier stated. I put up my equipment and wrote my invoice, indicated what I found and that the issue was resolved to another member of the management staff identity unknown ( male ) who was very pleasant and professional. Upon getting back into my service van I contacted our secretary and told her of the incident as dictated in our policy. The secretary indicated at that time that she ( herself ) had – had earlier issues with the female herself over the phone with equal rudeness and and unprofessionalism… Strange part is this is the only incident I’ve ever had of this nature ever in all the service calls we’ve gotten for jimmy johns like this, the earlier service call I done there was before the store opened and the female manager was the only one there, at that time she was very nice and knowledgeable and helpful, we joked around ( verbally – briefly ) was in and out quickly, so I was very shocked to have had that level of interaction. It should be noted many in the plumbing field would have reacted much more strongly would’ve been them, resulting in the cancellation of the service call, observing the right to refuse order we can impose should an environment be at that level of unprofessionalism. I am a 50 year licensed plumber with over a decade of experience, we deal with the most vile plumbing situations imaginable at times, our directive ( as stated by the plumbing board of Texas ) is to provide sanitary water and drainage to commercial or residential dwellings in a professional manner taking years of experience knowledge and personal money to even achieve our state issue licenses which we have to make a personal trip to the capital in Austin Texas, take 3 forms of test to achieve..
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Ari Rice
The service at this location is abysmally slow. In the time it took me to wait in the drive thru, I could have met the love of my life, married, and had 3 kids.
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Lorraine Mitchell
Manager is very rude. The sandwich was wrong, she said I have to ask for how I want it. I said I told them NO mayonnaise, no means I don’t want it on there she said I am not even going to bother explaining and jerked the sandwich back. I was going to try to get sandwiches from here for an event but I will not ever come here again. The manager should be replaced!
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Nicole Lopez
Recently have been ordering online, took a whole hour to get my order and when I called the “manager” said she called but didn’t get no calls, when I order all the time! order was messed up and just got an attitude from the “manager” when I tried to get it corrected. Waste of my time to even call, if she was gonna be rude to begin with.
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