Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 141 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2500 N Mesa St E, El Paso, TX 79902
Phone: (915) 533-8880
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Reviews
Zaneious _
I’m kinda biased because my brother works there but I’m inclined to make a review Because even though we’re family he still treat us like everyone else with his perfect customer service I saw him take other orders too he’s happy to work there he did a great job making my sandwich it is really good and it was really fast good job Connor
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Georgina Porras
I should’ve walked away since I was first asked for my order. Jorge took my order and he was not courteous at all. He seemed to be in a bad mood and the way he spoke was rude. I asked for one thing and received something else. Unfortunately, after this experience, I will never ever go to a Jimmy John’s again.
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Ed Flores
I am 73 yr old disabled Veteran and my wife is 71yrs old and we decided to order sandwich after UTEP Basketball game. Jimmy Johns Employee by the Julian took our order. He was very rude and prejudice when taking our order and tossed sandwich on counter when ready. We asked for a bag to place sandwich and didn’t bother to sack sandwich, instead pointed very rudely for my wife to sack sandwich herself. This young man should be fired and not work in food service. I’m sure if roles were reversed. he wouldn’t want his parents treated that way. Jimmy John’s store#3398 2500 N. Mesa Suite E
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Joanna Beltrán Girón
Tbh the sandwiches aren’t that good – I got one of their favorite ones (spicy salami) but it was a 3/10. The bread was cold and way too thick. (I’m surprised they don’t toast the bread, that’d actually help in terms of texture). I’ve had better sandwiches at corner stores.
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Eddie Fonseca Aka Fonzy
On the back of the employees shirts, it says, “Subbs So Fast You’ll Freak.” However it literally took 20 minutes to make two sandwiches with two other customers in the store. The kid making my sandwich looked like he hated his life and job. Not Fast At All. Will never ever return to this location.
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Marisa Rimkus
I ordered a sandwich combo at 11:30. The guy that answered the phone read my credit card information out loud and was very confused . A half an hour later I still had not received my order. I called in and the same person answered the phone he could not find my order I needed me to repeat it back to him several times. He said that they were making my sandwich then which was 30 minutes after I had put my order in. He told me my order would be here in about 15 minutes that they were going to send it out right away. Half an hour later now we’ve hit an hour I still don’t have my food mind you I live 5 minutes away from their store. I called in again at the 1 hour mark and the same guy answered the phone. Again could not find my order and did not know the status of my order. I requested to speak with a manager who was helpful to an extent. I would imagine that someone waiting for one sandwich for an hour and 15 minutes would be comped at least some part of their order but no that was not the case. When I finally received my order which was a tuna sandwich just as I had suspected it was soggy. I have had multiple issues with their Eatery but never one so drastic as this. Buyer beware with this particular site as they frequently get your order wrong and apparently now take an hour and 15 minutes to deliver I wouldn’t exactly say that the logo on their cup which says freaky fast because it wasn’t and freaky fresh because it was soggy is true
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saltysalt123 cookup
Love the bread love love the meats lovelove love the cookies and brownies
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Jaclyn Al-Hanna
Love this Jimmy John’s! The service is always on point. New ownership, so some things have changed.
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Tury B. Good III
The Person who took my order, hung up on me. When I called back he took my order like a drill Sargent, the delivery guy was fast,and Cool.
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Dragon Slayer (converttoreef)
The level of customer service at this location is undetectable. Not only was a greeted by a rude cashier the manager was even more offensive. I will not be buying from Jimmy John’s again. Lost a customer for life.
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