Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips. Based on 97 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
11804 Oswego St B, Englewood, CO 80112
Phone: (720) 728-6727
Hours
| Saturday | 10 AM–7 PM |
| Sunday | 10 AM–7 PM |
| Monday
(Labor Day)
|
10 AM–7 PM
Hours might differ
|
| Tuesday | 10 AM–7 PM |
| Wednesday | 10 AM–7 PM |
| Thursday | 10 AM–7 PM |
| Friday | 10 AM–7 PM |
Reviews
Michael B
I usually will order a sandwich online with their app. There’s almost never a wait when I go to pick it up, though there have been a couple of times recently where a wait was necessary. But, it’s not really the staff’s fault when they get that busy. They’re all pretty friendly there, too. No complaints, really.
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Travis Baker
I’ve had an awful experience here a few times and each time they provide a half-baked excuse. Today, I had to call them and ask for a refund on food that never made it to me…. there was obviously no indication of them contacting me about not delivering me then the man that answered my call just said, “Yeah, we ran out of that. “….. pretty unacceptable for them to intend to keep my money before raising alarm after 2 hours of zero contact. This place deserves negative stars, but I have to settle with one. I hope corporate gets wind of this and cancels the franchise owner’s contract.
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Chris Covelli
Need to change their motto to freaky slow. Order took two hours and food was wrong when it arrived. Placed two comment forms and received no response from anyone. Don’t order if you want food delivered in a reasonable amount of time.
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Shelby Parkinson
It’s been over an hour and still hasn’t even left. I called they said short staffed, the past 4 times we have ordered it’s taken forever and often my sandwich is the original, not the favorite version I pay for.
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Sierra Poppa
A 20-minute wait for bread.
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Augustino Cintronaurus
I don’t normally write reviews but with an experience like this I can’t help but have to applaud the service. The cashier that greeted me was extremely polite and pleasant and my sandwich came out in less than a minute. Which was very impressive considering that they were moderately busy. A fantastic experience and a good sandwich. Thanks!
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Yoh Asakura
Good place, the two dudes on the line are crazy fast! I had my sandwich before I was done paying!
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Skyllar Roach
Always order from this location and get great customer service and quick delivery. Ordered again today and noticed it was taking longer than usual to receive the delivery. Called the store 1 hour after placing order and not seeing an update online, and they stated that they were having staffing issues and only had one delivery driver at the time. The individual on the phone was polite and apologetic and asked me if I wanted to keep waiting or if I’d rather cancel. I told him that I’d wait and asked for an ETA. He was very kind in providing an estimated time of 20-30 minutes for delivery driver to get back to the store and take my order to deliver it. Received my sandwich within the estimated time frame (overall about 1hr 20 min from when I first purchased). Poor delivery driver was running up the hallway in the office building to get me my sandwich. Driver was also very polite and apologetic. Saw a lot of other reviews regarding this location and delivery and I definitely understand the frustration for having to wait much longer than you normally would. However I also understand that businesses are having a hard time not hiring but holding onto the employees they do have. I appreciate your polite customer service and attempt to get me my sandwich as quickly as possible considering the tough situation most business are going through right now.
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Shannon Rodriguez
Tommy/ Tom/Tim or whatever the red head short man name is has a horrible attitude and poor customer service. My elderly mother sandwich was made wrong 3 times and this employee needs a serious attitude check. It’s not my mother fault that her sandwich was made incorrectly. No apology, rude staff, poor customer service. I had to go inside of the store and ask for cheese to fix my mother sandwich correctly.In the customer service/food industry, an employee should have patience and want to please the customer. This didn’t happen here. Wondering if demographics played a part in this!
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Wil
Sandwiches are still really good but their service is definitely not freaky fast. It’s silly slow. Before I moved to this location I could order from JJ and have my food in 10 – 15 minutes. Here; 45 minutes minimum.
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