Informal seafood chain serving crab buckets & stuffed shrimp, plus American comfort dishes. Based on 110 reviews, the restaurant has received a rating of 3.6 stars. Price $$
Address:
221 Rio Blvd, Gaithersburg, MD 20878
Phone: (301) 947-4377
Website: http://www.joescrabshack.com/
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Reviews
Asha Daryanani
Honestly, this place is not a favorite. The decorations are fun, the staff are pretty nice, and the music is great…but that’s it. The food pretty much sucks all around. It’s not disgusting but I wouldn’t eat it again.
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Don Colvin
Had a mediocre experience, the food was just ok. Probably will check out the other food restaurant options around Rio before repeat dining. Asked the waitress for drinks on the sweeter side and they were definitely that. Couldnt taste the alcohol, which could be a good or bad thing. Place was pretty empty so we got quick service.
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Electro Simbol
We were a party of 6 and We were not very please with the food and the service that we initially got. We got there and were told they could not join 2 tables because they “need to keep the tables organized for other parties” as if We were not considered customers. I wanted to leave immediately, but ended up staying as the other people from the party did not hear what the female Asian host had said. Food was below average and over priced. Waiter was pretty good and fast. Music was too loud, even after taking a table that was far from the bar area. First and last time I put a foot on that place.
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Erin Crissman
We dined at Joe’s tonight in Gaithersburg. We arrived and were told that the wait would be about 45 minutes (arrived at 6pm on a Tuesday). They do not have any paging service, and we were told to stay on the front patio so we could be called when our table was ready (there is a nice playground around 100 yards or so, but it’s difficult to utilize this with our kids while waiting without a paging system). We chose to remain on the patio to avoid potentially missing our table. The entire interior of the restaurant was essentially vacant, but we were told that all of the wait staff was taking care of the patio guests. After 45 minutes we went inside to inquire about our table. We were told that they had called our name but nobody answered, so they gave our table to another party. We had not moved from their patio the entire 45 minutes, and we are certain that nobody called our name. They said they would quickly find another table. 20 minutes later, there was still no table, and they said they were waiting for a party to leave so they could seat us. Finally, they sat us as a table in the interior of the restaurant, in the same tables that had been vacant for the entire 70+ minutes we had been waiting. Additionally, by the time we were seated, we missed happy hour by 5 minutes. We asked the manager if she could give us happy hour prices due to the mistake on their part with seating, and she seemed irritated by our request and said she would only honor a single round at happy hour prices. Our food took an exceptionally long time to come out. One salad was served without dressing, and it took over 20 minutes for dressing to be brought out after asking. Our entrees were brought out over the course of 15 minutes rather than being served at the same time, and food was mediocre at best. There was no sincere apology from management. We spent over 3 hours at this restaurant. This was our first and last time to dine at this restaurant.
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Nicolas Schank
It was pretty good. I went when it wasn’t very full, so I had no trouble with service – waitress was friendly and helpful. Their food is definitely based around getting your hands a bit dirty, but it was pretty tasty! The only thing I was a little disappointed by was the ambiance/decorations – it felt very cheap and kitschy.
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Clark Taylor
The food is usually decent for a chain. Would have given 3 stars if the service would have been a little better on my last visit. Great place if yours looking to sit outside as they have plenty of outdoor seating.
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Andrew Tannahill
The place was empty and it still took 40 minutes to get our food.
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Christopher Lee
This place has been on a steady slide down hill. Management tries, but staff is not always the best. Eat inside. The outdoor concerts, Zumba classes, and insane foot traffic make the possibility of normal conversation almost impossible. Used to be 5 stars. Last meal there in Nov was poor, with awful service.
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Ogo Egboh
Everything was just great! The food and services!
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Marc B
I live in the south and have been to other Joes and they had more flavor and spices in and on their for by far (good thing), this one lacked any at all, the food was bland. The people were nice and service was fine, one of my drinks was pure syrup but I let that slide.
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