Fresh-made subs and sides that redefine delicious! JRECK Subs was founded in 1967 when five Northern New York schoolteachers started selling submarine sandwiches out of an old, converted school bus. Their names were Jerry Haley, Robert Martin, Ellis Martin, Charles Lehman, and Keith Waltz. And, if you take the first letter of each of their names and put them together, you get the word, “JRECK.” Since then, JRECK subs stores have opened up throughout New York State and continue to offer the best-tasting subs around. Each JRECK Subs store is locally owned and operated by dedicated franchisees who honor our past by retaining a foundational engagement of support with educators, schools and other organizations in the Massena area.
Chain of casual sandwich shops serving hot & cold submarine sandwiches, plus soups & salads. Based on 292 reviews, the restaurant has received a rating of 4.4 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
269 E Orvis St, Massena, NY 13662
Phone: (315) 769-2210
Website:
Hours
| Tuesday |
9:30 AM–9 PM |
| Wednesday |
9:30 AM–9 PM |
| Thursday |
9:30 AM–10 PM |
| Friday |
9:30 AM–10 PM |
| Saturday |
9:30 AM–10 PM |
| Sunday |
10 AM–9 PM |
| Monday |
9:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Christopher Matthews
I recently visited a Jrecks and I have to say, the food was amazing! Every bite was filled with deliciousness, and the quality of the ingredients was top-notch. However, while the food was great, I have to say that the customer service could have been improved.
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Crystal Bejjani
Went for lunch on a weekday, people were all new except for Shelly but trying to help each other out. Sub was good. I was impressed with the effort!!
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paeti bower
Best roast beef sandwich I ever had. By far better than subway.
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Jennifer Eldridge
Haven’t been here in a long time.
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Jess Reynolds
As always Maggie’s the best thing about jrecks in massena.
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kyle deshane
I enjoy the food but I had a few weird experiences here all at once not by fault of jrecks itself or most of the workers
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Mitch London
Pretty good sun. Had the tuna. Good bread.
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Paolo Lingo
I had just finished a 16 hour shift (I work at a nearby hospital), starving and tired, and the first place that came to mind was Jrecks. I’ve been to many Jrecks in and around Massena and this was by far the worst experience I’ve ever had. The amount of disrespect I received was uncalled for. The guy who took my order had no patience as I glanced at the menu for 30 seconds. No other customers waiting for me at this time. As I ordered, he hastily, almost demanding my order while audibly sighing, did not let me chose the type of bread as most Jrecks do. In an unenthusiastic voice he’s ordering the other employees around to create my order and vaguely asks “to stay or to go” as he immediately turns his body away and asks the employee next to him “Did this guy want to stay or to go?” At this point you can tell the rest of the employees were uncomfortable around him. I asked “what’s his problem?” To the other employee and he looked so uncomfortable he couldn’t even answer me. Kidding or not, that’s just not how you treat paying customers. An older couple ordered after me, the same guy with the same attitude took their order, adding different toppings to two subs and out of his impatience he says to this poor old lady “well you’re not getting your ham and cheese sandwich anyway.” Everyone including the employees give out some nervous laughter. Again, everyone looks uncomfortable. Sarcasm or not, that’s still disrespectful. I’ll gladly drive the extra 10 mins to a different location if it means I won’t get treated like garbage, and I suggest you do the same. If he was having a bad day, I totally understand, but don’t take it out on others who possibly had a long, tiring shift, as I did, especially when you consider spending money at this franchise because you’d expect the decency of respectable service. If I could give this place a negative star, I would, just for that guy. Don’t ever be that guy. If the food service industry is not for you, by all means, leave, so you don’t tarnish the reputation of an otherwise good franchise, and make your fellow coworkers feel uncomfortable around you.
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John Huto
Good food eat there about 2 to 3 times a week
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Camera Person
I love me some j-reck subs. Yes I know that it’s going to explode into my lab and there’s gonna be juice everywhere but they are super delicious, but it would be awesome if some sort of jreck scientists could get together to try to work out how to make it a little more structurally sound.
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