Melissa Shepherd
I would avoid this location if possible. We sat at the drive-thru for a minute in silence and wondered if the location was closed. When the woman came on the intercom she was very rude and unhelpful to the couple of questions we had about a combo.
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David Lancaster
Worst fast food I’ve ever dealt with anywhere, any country! Out of 12 orders they made mistake 8 times. Once had delivery service pick up order for 3 breasts, and 4 sides, only to get 0 chicken. Complained 3 times on KFC Site, no response, not even a ‘we’re sorry’ email. Started using other KFC in Willow Grove, tonight, I went thru this drive through because it was on way home… sure enough, order wrong. Missing chicken breast. Went to complain on corp site, and their complaint form does not work (can’t select city/location), which on it’s own should be so embarrassing for a company this large, there are 15 year olds that could fix that web form error!. At this point, the staff here is either stoned, or purposely messing with orders, the odds of this being random mistakes are just too unrealistic. The management at this location should be terminated, or the place closed. As far as KFC corp. goes, maybe it’s just a company that is going to be gone soon. Certainly no one cares about customer service… I will miss them, been a KFC customer for over 50 years!
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Corey Spielberger
Literally one of the worse kfc’s around not only wer they not that busy they had atleast 5 crew members working and still took roughly 15 minutes to hand me 2 breast and a wing! On top of that the bathrooms was blocked off and they dont give free refills on soft drinks horrible kfc atleast the dining room was clean.
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Valerie Ann Venezia-Ricciardi
Chicken was hot and crunchy and delicious and so were the sides. My son was very very happy with his order and just loves KFC.
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Ang F.
Food was hot and delicious service could of been better and lobby tables were dirty .
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Lex A
Nope, nope, and nope please dont come here. I waited forever to get my order taken but I was hungry so I had to get me something to eat. Looking at my food you can see it’s not even the same bread used in a regular sandwhich. Also they said I had to pay for sauce and when I saw I didnt get utensils I thought what I gotta pay for those too. Just no, you should just go to popeyes it’s way better.
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Jasmine Patterson
Customer service was horrible i paid for 12 piece nuggets in the drive-through and something told me to count them because they robbed me out of 1 and when i went inside to tell them the girl behind the register after walking passed me a few time looked at me as if i did something wrong!
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Elle Bee
Went to get the new $20 fill up box and was NOT GIVEN any sauces and hardly any fries. This was the only thing I ordered… how can you get it wrong?!?!
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Pat M
Food was hot and delicious. Drive through took a good 15-20 minutes. Very slow.
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Marcia Taylor
Just stopped in to get a 2pc. The guys are so friendly and very nice. The food was hot and delicious.
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