Visit your local KFC at 1994 Sutton Lane for a fresh batch of our world’s best chicken. Hand breaded and freshly prepared! Our chicken isn’t made the fast way or the easy way. It’s made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we’re here to meet your chicken needs all day long.
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. Based on 327 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1994 Sutton Ln, Sutton, WV 26601
Phone: (304) 765-3891
Hours
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–12 AM |
| Saturday | 10 AM–12 AM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
Menu
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Photo Gallery
Reviews
Jessica Tennison
Our experience at this store was completely unacceptable with regards to customer service as well as cleanliness. There was not one single table which was clean in the dining area. In addition to simple crumbs and uncleanliness on the table tops, there was a biscuit in a chair and chicken bones on the floor in the dining room. There were no lids available, we had to ask for them. A young man in the dining room was emptying the trash and overheard our conversation about the lack of clean tables and lids but did not attempt to assist us. He, instead, continued with the trash, a task which took him approximately 13-15 minutes to complete. When we arrived there was only one party of 4 in the dining room. Our food took more than 15 minutes to be prepared, during which time an additional 2 customers entered the store and there were NO employees on the front line for more than 5 minutes. We witnessed 2 employees returned from a smoke break in a vehicle outside and did not wash their hands upon re-entering the store. The 2 parking spaces closest to the door of the restaurant were occupied by employees. The restrooms smelled of urine and the parking lot was littered with trash. This restaurant did not seem to be short employees, they just did not seem to have customer service as a priority. Very disappointing for two of our favorite chain restaurants. Would not recommend until management issues have been addressed. Attached photo was taken inside the restaurant.
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Dave Mazon
Yesterday evening, 6/25/23, I ordered an 8-piece nugget meal. The nuggets were dark/overcooked, shriveled and rock hard. I went through the drive thru to request new food and was asked to wait for 4 minutes. I waited for ~10 minutes and the replacement nuggets I received were almost as overcooked. It was clear, by the taste and color of the food/oil in the food container, the cooking oil should have been changed some time ago. I was disappointed to have paid $8 and some change to get such poor quality food. I hope better measures will be put in place to ensure optimal quality with overall food customer service. Food like that should never be served to customers – especially twice in the same encounter.
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Mike Williams
Terrible , greasy and small portions . Could not tell between extra crispy and original. The grease is rancid and nobody seems to care. Quality control isn’t the priority it is profit and the sad thing about it is it has become the new norm. The price has doubled in the past few years and quality has gone way down.
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Jeffery Russe
None of the three “employees” were eager to take our order even though we were the only 2 customers inside. No one was at the drive thru. After being ignored for three minutes we left for Moe’s and were warmly greeted by a well trained staff.
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Debra Powell
Usually KFCs are great, however today when we visited the one in Flatwoods WV, they only had wings in original recipe available and the extra crispy pieces were dry (meat) and the crunchy coating was soggy – like they had been in the heater for way too long. The chicken strips were also dry, not totally covered in coating, and overdone. It was very disappointing and not indicative of our experiences at other KFCs.
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Kelly Carlson
Excellent mashed potatoes . Flavorful chicken. Yummy sides. Clean atmosphere.
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Andy S
The smell of the bathroom made me back out of it. Not one clean table in the place.
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Joe Nicholas
Workers ignored inside customers waiting to order. Only worked customers at drive thru.
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Eva Rhodes-Pitcock
Food is okay if you get what you ordered and it is edible. Drive thru time is extremely slow.and the people (workers)are not friendly there at all. Some have extremely long dirty nails and in food service nails are to be kept cut short and clean. Hair is to be in hair nets if your in the kitchen. McDonald’s even does that. Floors were so slick I almost fell and bathrooms were unclean. I will NEVER eat/order food here again. I was never so disgusted.
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Rocky Toad
Stopped by on a road trip, man with pink hair behind the counter was rude the whole time we ordered, and once our food came out it was not what we ordered
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