Visit your local KFC at 4828 W Broad St for a fresh batch of our world’s best chicken. Hand breaded and freshly prepared! Our chicken isn’t made the fast way or the easy way. It’s made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we’re here to meet your chicken needs all day long.
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. Based on 600 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery

Address:
4828 W Broad St, Columbus, OH 43228
Phone: (614) 878-7989
Website:
Hours
| Wednesday |
10:30 AM–10:30 PM |
| Thursday |
10:30 AM–10:30 PM |
| Friday |
10:30 AM–10:30 PM |
| Saturday |
10:30 AM–10:30 PM |
| Sunday |
10:30 AM–10:30 PM |
| Monday |
10:30 AM–10:30 PM |
| Tuesday |
10:30 AM–10:30 PM |
Menu
… View more
Photo Gallery
Reviews
James Plummer
Asked for tendies, got thighs instead. Sides were correct though. Mac and Cheese was good. Mashed potatoes needed enough salt to drive a political campaign just to be palatable. Will not return even if I was given free food and a box of coupons. I will be telling all of my one local friend not to go here.
… more
Vanny Voeun
I don’t even know where to start, this don’t even deserve any star at all. Worst customer service I have experience. We had put in an online order at 9:55am and got an email saying it will be scheduled for 10:31am. I got to the store at 10:50am seems like nothing was up and ready stopped at drive thru since there weren’t any customers at all and had no answer. So I went inside and went to the counter and told 1 of the lady that I had an online order and she looked for it and started making it. Then another lady or employee walked in with a wendys bag that had tattoos on her face mumbling dang we just open 5 seconds. I was just a little taken back because I wasn’t sure if she was talking to me or someone else but of course no one else was there. And on top of that what you mean 5 seconds when its almost 11am and you opened at 1030am. She went to the hmi or cash register and started accusing me yall cancelled the order and I’m lost and frustrated already because of her uncalled attitude. I called my bf to confirmed if he cancelled or not. He said he did not cancel it but he received another email at 1030 stating it did not go thru. At this time this rude lady kept pacing somewhere else did not even offer if I still wanted to put that order in. She definitely was showing that she did not want to be there. I said we did not cancel it so how can it be cancelled and eventually she said something in between the lines that yall can put it in again and I said I do want to order from a place that treats you like this and walked out. Just horrible customer service didn’t even wash her after eating her wendys and accusing us for there possibility of canceling it themselves. which could have been easily handled differently instead of the nasty attitude that was given to me. NEVER again that I will be going to that location.
… more
Cornell
If you order anything in the evening your food will be COLD,DRY…. the original recipe was dessert dry… west broad street KFC doesn’t deserve no stars.
… more
chastity huynh
Rarely order from kfc and every time I do I end up disappointed. Decided to get the 20$ fill up after working night shift and before going in to my next night shift at the hospital. The pieces of chicken included in the 8 count are tiny as pictured. They give you three “large” sides that are not in the actual large containers. One coleslaw and two mash and gravy but only give you one small side cup of gravy for both. Such a waste of money every time.
… more
Mecipsa Meziani
The women was very rude no service no respect for customers is better to change another person before the client go away.
… more
Erkin Nazarov
very bad place, i ordered 16 pieces of chicken while i was in the car. they gave me 3-4 days old chicken
… more
Tiffany Arnett
Came here after Hilliard Rome because it was TRASH. Girls were sweet, took way too long but 30000 times better than Hilliard Rome.
… more
Mallory Malone
I was the only customer. Person taking orders was very friendly. Service was fast and food was hot and order was accurate. Will return!
… more
yolanda rivera
No stars for this place. The black lady that is the manager is the worst of all the employees. Not a good example to her staff memebers of what customerr service is. Went to pick up a doordash and she said she already gave it to another driver and when I made the report to doordash customer service she didnt want to speak to the staff member in line, he just needed her to verify that I was present at the store so I could get paid. She was very rude at started taking loud and complaining in front of all the customers in line saying that she didn’t have to talk with no doordash customer service rep. Her attitude was when she heard me talking in spanish with the customer service rep on line. So who’s the racist here? Second time in the same store I have a situation with the same staff member, she’s a hater of latina women, it’s a shame that this company has as a store manager a woman like this. I was there for 20 minutes and they were treating customers with attitude like they are fed up and using body language and face expressions while the customer is ordering and looking at the menu. If you can’t handle working in a restaurant where its in the west side where there’s alot of latinos living, just quit. You’re life is so miserable.
… more
Melodie Thompson
No original recipe, no Cole slaw. They took my money for 2 THIGHS instead of thigh and drumstick, and 2 breasts. They gave me a drumstick with my thigh and a wing instead of a 2nd breast. But c’mon, I wanted Cole slaw and I need soft skin coz I can’t chew that crispy stuff. Horrible trip.
… more
… View more